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You will be updated with latest job alerts via emailWere looking for a Financial Crime Quality Team Lead to join our growing team.
Purpose of the Role
The Financial Crime Quality Assurance (QA) Team Lead plays a vital role in upholding the integrity and effectiveness of Wises financial crime defenses. This position requires an individual who can guide and develop a high-performing QA team ensuring the consistent timely and expert delivery of high-quality Financial Crime reviews.
We are seeking a candidate with demonstrable in-depth subject matter expertise in both Quality Assurance methodologies and Financial Crime regulations and typologies. You will be responsible for effective team performance management workload optimisation and fostering a collaborative and motivating environment. The Financial Crime QA Team Lead will drive the identification and resolution of complex financial crime quality issues through detailed Root Cause Analysis lead continuous improvement initiatives and ensure the teams efforts are precisely aligned with organisational objectives regulatory requirements and critical stakeholder needs.
Key Responsibilities
As the Financial Crime QA Team Lead you will be accountable for the overall success and development of the Quality Assurance team ensuring the high-quality and timely delivery of QA reviews with a significant emphasis on Financial Crime compliance and effectiveness.
1. Team Leadership & Performance
Performance Management: Oversee individual and team performance including setting and evaluating Financial Crime-specific KPIs conducting regular performance reviews providing constructive feedback tailored to financial crime quality and recognising achievements.
Capacity Planning: Perform demand vs. capacity calculations for the QA team and assigned Financial Crime areas to optimise resource allocation ensuring adequate coverage for critical financial crime review processes.
Talent Development: Identify and nurture team talents through regular talent map check-ins providing support training and knowledge-sharing opportunities focusing on evolving financial crime risks and QA excellence.
Operational Oversight: Manage administrative tasks such as scheduling interviewing hiring (with a focus on Financial Crime QA competencies) leave approvals and organising team activities.
Communication & Collaboration: Conduct bi-weekly 1:1s and team meetings to facilitate information sharing and foster a collaborative environment discussing complex Financial Crime cases and QA challenges.
2. Financial Crime QA Expertise & Operational Excellence
Strategic QA Oversight: Ensure the timely delivery of high-quality Financial Crime QA reviews managing task assignment and maintaining accurate central documentation that reflects robust financial crime controls.
Quality Reporting & Insights: Generate regular and timely reports on quality results performance metrics and key findings specifically related to Financial Crime review accuracy and effectiveness. Present and deliver actionable insights ensuring improvements are owned and followed up based on stakeholder frameworks and regulatory requirements.
Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis for identified issues in Financial Crime reviews contributing to effective problem-solving preventing recurrence and enhancing the overall Financial Crime control environment.
Mentorship & Knowledge Transfer: Act as a subject matter expert in both Quality Assurance and Financial Crime providing hands-on mentoring guidance and development to team members. Ensure the continuous upskilling of the team in advanced QA methodologies and evolving Financial Crime typologies and regulations.
Continuous Improvement: Implement continuous improvement initiatives within the Financial Crime QA team sharing ideas with peers and management to enhance operational efficiency and Financial Crime detection capabilities.
Tool & Technology Utilisation: Optimise the teams use of QA tools and technology providing training and leveraging solutions to streamline processes and improve efficiency particularly for Financial Crime monitoring and review systems.
3. Stakeholder Management & Communication
Primary Point of Contact: Serve as the main liaison between the QA team and critical stakeholders (e.g. Operational teams project managers compliance ) ensuring clear proactive communication on Financial Crime quality findings and remediation efforts.
Stakeholder Engagement: Conduct regular meetings with stakeholders (weekly/monthly cadence) to share key findings insights from Financial Crime QA reporting and actionable recommendations that drive Financial Crime control enhancements.
Action & Follow-up: Drive stakeholders to take necessary actions based on report findings and meeting outcomes ensuring ownership follow-up and monitoring of impact on financial crime risk.
Feedback & Alignment: Collect stakeholder feedback act on shared improvement areas and participate in relevant tribe or regional planning to ensure Financial Crime QA actions align with broader Financial Crime strategy and regulatory commitments.
Change Management: Effectively manage and communicate changes within the team and to external stakeholders ensuring understanding facilitating adaptation and monitoring progress to ensure successful integration especially concerning updates to Financial Crime policies.
Qualifications :
We are seeking an exceptional individual who combines strong leadership capabilities with profound expertise in both Quality Assurance and Financial Crime. You will be instrumental in elevating our Financial Crime QA function to meet and exceed regulatory expectations.
Experienced Leader: You possess a proven track record of successfully leading mentoring and developing high-performing teams specifically within a Financial Crime or Quality Assurance context. Your leadership has resulted in measurable improvements in quality and team capability. You are skilled in coaching and developing others.
Financial Crime Subject Matter Expert: You bring a robust and demonstrable understanding of financial crime methodologies principles and regulatory requirements (e.g. AML Fraud Sanctions). You can confidently identify interpret and apply complex financial crime regulations to QA processes with practical experience in reviewing and assessing complex financial crime cases.
QA Methodologies Expert: You possess a strong understanding of diverse QA methodologies and principles with a focus on driving quality outcomes in a highly regulated environment. You are adept at designing and implementing effective QA frameworks.
Analytical & Problem-Solver: You excel at pinpointing critical problems related to financial crime quality conducting thorough Root Cause Analysis and delivering effective sustainable solutions that genuinely mitigate risk.
Data-Driven: You confidently utilise data and key metrics to guide decisions enhance performance and demonstrate tangible impact on Financial Crime quality and efficiency.
Exceptional Communicator: You communicate openly and transparently effectively conveying complex technical and Financial Crime-related information to diverse audiences and influencing stakeholders to drive necessary actions.
Change Champion: You embrace new solutions proactively identify areas for improvement and actively drive continuous process enhancements within the Financial Crime QA domain.
If youre interested in the position please apply by submitting your CV and Cover Letter. In your cover letter please answer the following questions:
What is your motivation to apply to this position
Why does an organisation like Wise need a Quality Assurance team
Additional Information :
Salary range: to HUF Gross/ Monthly RSU (Restricted Stock Units)
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Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
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Remote Work :
No
Employment Type :
Full-time
Full-time