Airline Customer Support Specialist with English
Airline Customer Support Specialist with English
Posted on :
07-08-2025
Employer Active
1 Vacancy
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Job Description
- Assist passengers primarily via chat and occasionally via phone
- Manage flight bookings changes and cancellations
- Provide information on flight schedules pricing and services
- Handle customer queries with empathy and professionalism
- Use ticketing systems and internal tools effectively
Qualifications :
- Fluent English (B2 level or higher)
- Excellent communication and problem-solving skills
- Previous experience with airline reservation software is an advantage
- Strong attention to detail and customer care orientation
- Ability to work remotely and independently
- Flexibility to work on day/late/night shifts
- Flexibility to work in a dynamic multicultural environment
Additional Information :
What We Offer:
- Fully remote position (equipment provided)
- Long-term contract with stability
- 21 paid vacation days
- Health and life insurance
- Food vouchers & travel allowance
- Full-time position with flexible shifts: day late and night shifts
- Ongoing training and career growth opportunities
- Friendly supportive team and employee recognition programs
Apply now if youre based in Bulgaria speak English fluently and want to take off with a career in customer support for the airline industry!
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
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