Automotive Service BDC Representative
Automotive Service BDC Representative
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$ 2500 - 4000
1 Vacancy
Job Description
Job description
We are seeking a motivated and energetic individual to work in our Service Business Development Call Center to contact and follow up with existing and potential customers. Previous call center experience preferred but we are willing to train the right person. The Service BDC Representatives primary responsibilities include:
- Contact and communicate with customers to identify automotive needs
- Receive a high volume of inbound calls
- Set appointments for customers
- Contact customers to confirm appointments
- Respond to internet inquiries from customers by email with vehicle information
- Great customer service skills & motivation to be successful
- Be able to create and maintain customer relationships
- Strong computer & phone skills (type and talk at the same time)
- Appointment setting experience aplus
- Great communication skills
- Able to multi-task
- Bi-lingual is always a plus!
- Teamplayer
We Offer:
- The high levels of compensation including commission and client satisfaction bonuses
- Flexible scheduling
- Health and dental coverage
- Paid vacations
- Paid Factory trainingASE and other specialized training
- 401K retirementplan
- Outstanding employee facilities
- Employee discounts on vehicles parts and services
- Clean well-maintained work environment
- Career development
Qualifications
Automotive Service BDC Representative Qualifications
- Dealership experience
- Retail sales
- Customer service
- Sales support
- Phone etiquette
- Communication skills
- Appointment scheduling
- Computer skills
- Experience in outbound sales
- Upselling expertise
- Organizational skills
- Ability to handle cold calling tasks
- Job Type: Full-time
- Pay: $2500.00 - $4000.00 per month
Schedule:
- 8 hour shift
- Work Location: In person
Required Experience:
Unclear Seniority
Employment Type
Full-Time
