We are in search of an engaging Associate Account Manager to act as not only our clients advocate but also their unofficial consultant in helping them leverage our powerful tools throughout their lifecycle. This account management role will focus primarily on serving and growing our relationships with elected official offices on Capitol Hill enabling House and Senate staff with our Fireside and CQ/FN solutions. Our Associate Account Managers ensure that clients are using the product to meet their overall organizational objectives. Personable and analytical this individual can aptly leverage policy and technical skills in setting up and implementing customized software projects while building a strong personal relationship with our clients that leads to renewal and contract expansion.
About the Team
Committed to turning clients into champions the Account Management team dedicates itself to fully understanding client goals highlighting workflows and solutions that help achieve those goals and encouraging successful adoption of our platform across all client users. Understanding that the client is king the team works to incorporate valuable client insight in the product development process while also aligning with Business Development and Marketing to relay successful use cases to both the FiscalNote team and the greater world. Account Management team members are the renaissance men and women of FiscalNote -- always up to the task of intelligently speaking about any issue a client may toss their way.
About You
Youre a self-motivated energetic sales professional with the drive to succeed. A team player willing and enthusiastic to pitch in wherever necessary to support both clients and the company. Poised and confident you are both a skilled listener and a convincing presenter with an eye for detail and the polish to communicate at all levels. You can comfortably navigate the worlds of both technology and policy. You prefer data-driven insights rather than anecdotal evidence to drive your decisions and actions and are comfortable talking data tech and current events.
This position has a base salary of $55000 - 70000 annually and an additional quarterly commission based on quota achievement.
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What To Expect In This Position
Manage high value strategic client relationships focused ensuring high retention rates
Achieve Account growth targets through up-sell /cross-sell opportunities with existing clients
Be responsible for all aspects of renewals and deliver results against monthly quarterly and yearly forecast objective
Lead and manage the renewal process
Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
Manage and lead pricing negotiations for renewals and up-sells
Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
Facilitate the transition of a clients existing workflow into the FiscalNote platform
Provide accurate monthly forecast reports
Actively collaborate with Product and Marketing teams
Intelligently engage in conversation regarding the legislative and regulatory processes
Travel to on-site client locations in the DC area
Actively and regularly attend industry events
What Sets You Apart
1-2 years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals
Experience working in an account management/client success capacity with a SaaS product
High-performance record of sales and retention
Ability to successfully lead in-person meetings/demos with C-Suite level executives
Strong written and verbal communication abilities as well as exceptional time & organizational skills
Proficiency with Salesforce strongly preferred
Excited about this role but dont meet 100% of the expected qualifications listed above Wed still love for you to apply!
When applying to FiscalNote rest assured that your application is reviewed by a living breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns Contact @ wed be happy to connect!
As part of FiscalNotes commitment to creating an accessible and inclusive hiring process we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation please send an email to to let us know the nature of your request.
About FiscalNote
FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data technology and insights FiscalNote empowers customers with critical insights and the tools to turn them into action.
Home to CQ FrontierView VoterVoice and many other industry-leading brands FiscalNote helps organizations stay ahead of political and business risk.
At FiscalNote We Lead with Values
Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family
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