Associate Site Reliability Engineer Specialist
Associate Site Reliability Engineer Specialist
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Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Key Responsibilities:
Design implement and maintain automated solutions for deploying monitoring and scaling AWS infrastructure.
Develop and maintain CI/CD pipelines to streamline application deployments and infrastructure updates.
Monitor system health and performance using monitoring tools such as CloudWatch Datadog and Prometheus.
Implement infrastructure as code (IaC) using Terraform CloudFormation or similar tools.
Develop automated incident response mechanisms to mitigate operational issues quickly and effectively.
Collaborate with development and operations teams to define and enforce SRE best practices including error budgets and SLAs.
Implement proactive monitoring and alerting to identify potential issues before they impact production systems.
Conduct root cause analysis and post-mortem reviews for incidents and outages.
Optimize AWS resource usage to reduce costs while maintaining high availability and performance.
Maintain comprehensive documentation of processes automation scripts and system configurations.
Qualifications:
Bachelors degree in Computer Science Engineering or related field (or equivalent experience).
3 years of experience in SRE DevOps or Cloud Engineering roles with a focus on AWS.
Proficiency in scripting languages such as Python Bash or PowerShell.
Extensive experience with AWS services including EC2 RDS Lambda S3 and VPC.
Strong understanding of CI/CD pipelines preferably using Jenkins GitLab CI or AWS CodePipeline.
Expertise in IaC tools like Terraform CloudFormation or Ansible.
Hands-on experience with monitoring and observability tools (e.g. CloudWatch ELK Stack Datadog).
Strong problem-solving skills and ability to conduct root cause analysis effectively.
Excellent communication and collaboration skills.
Written and spoken proficiency in English
Preferred Skills:
Experience with Kubernetes and container orchestration.
Knowledge of chaos engineering and fault injection testing.
Familiarity with serverless architectures and event-driven systems.
Experience with incident management and post-mortem analysis.
Understanding of networking security and compliance in cloud environments.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
IC
Employment Type
Full-Time
