Service Advisor
Service Advisor
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Job Description
Mike Carpino Ford Lincoln is your locally owned Ford dealership who takes pride in our professionalism teamwork and honesty. As we continue to grow we are looking for candidates who embody these values to join our team. At MikeCarpino Ford Lincoln we value our employees and treat them like family. We offer ongoing training programs advancement opportunities and great benefits.
By working at Mike Carpino Ford Lincoln you can be a part of abrand that honors the past and is invested in the future. Join the Mike Carpino Ford Lincoln Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay Commission
Health Insurance
PTO
401(K)
- Professional Development Assistance
- Tuition Reimburement
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
- Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience in service department is a plus
Knowledge of automobiles is a plus
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
