Director- Patient Engagement Data Strategy and Execution
Director- Patient Engagement Data Strategy and Execution
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$ 146000 - 251850
1 Vacancy
Job Description
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
Project/Program Management GroupJob Sub Function:
Project/Program ManagementJob Category:
People LeaderAll Job Posting Locations:
Titusville New Jersey United States of AmericaJob Description:
We are searching for the best talent for Director- Patient Engagement Data Strategy and Execution to be in Titusville NJ.
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.
The Director Patient Services Data Strategy and Execution will lead the vision governance and execution of data strategy across the PECS ecosystem. This role is responsible for ensuring that patient support data is captured managed and activated in a compliant secure and insight-driven manner. A key focus will be leading the data strategy for the next-generation CRM platform ensuring it is designed to support scalable personalized and measurable patient experiences. The Director will also lead a cross-functional team and collaborate with enterprise stakeholders to define how patient level data is delivered accessed and used across the organization.
Key Responsibilities
Data Strategy & Governance
Define and implement a comprehensive data strategy for patient services including data capture integration quality and stewardship.
Serve as the data steward for first-party patient support data ensuring alignment with privacy HIPAA and compliance standards.
Establish and maintain data governance frameworks in collaboration with Data IT Privacy Legal and Security teams.
Next-Generation CRM Leadership
Lead the data strategy for the next-generation CRM platform (e.g. Salesforce Life Sciences Cloud) ensuring it supports end-to-end patient engagement and service delivery.
Define data architecture integration points and reporting capabilities that enable real-time insights and omnichannel personalization.
Collaborate with CRM product owners architects and developers to embed data strategy into platform design and implementation.
Cross-Functional Collaboration
Partner with STAT analytics digital CRM and operations teams to ensure data flows seamlessly across platforms and supports business objectives.
Work closely with stakeholders across PECS Commercial STAT and Access teams to define how data is delivered and consumed.
Represent PECS data needs in enterprise data initiatives and platform transformations.
Enablement & Innovation
Translate business needs into data requirements that support patient journey mapping segmentation and predictive modeling.
Identify opportunities to leverage AI/ML real-time analytics and automation to enhance patient support programs.
Drive innovation in how data is used to improve patient and caregiver experiences.
Team Leadership
Build lead and mentor a high-performing team of data strategists and data product managers.
Foster a culture of data-driven decision-making continuous improvement and cross-functional collaboration.
Manage team capacity performance and development aligned with enterprise goals.
Qualifications
Bachelors degree required; advanced degree in data science public health or related field preferred.
10 years of experience in healthcare life sciences or pharmaceutical industry with 5 years in data strategy or data governance roles.
Proven experience leading data strategy for CRM platforms ideally Salesforce Life Sciences or Health Cloud.
Demonstrated success in building and managing high-performing teams.
Deep understanding of patient support programs CRM ecosystems and healthcare data privacy regulations.
Strong leadership communication and stakeholder management skills.
Preferred Experience
Familiarity with patient engagement models.
Experience working with third-party vendors hubs and specialty pharmacies.
Background in agile methodologies and digital transformation initiatives.
The anticipated base pay range for this position is $146000 to $251850.
#Li-Hybrid
The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.
Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Companys long-term incentive program.
Employees are eligible for the following time off benefits:
- Vacation up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year
- Holiday pay including Floating Holidays up to 13 days per calendar year
- Work Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits please go to: & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
The anticipated base pay range for this position is :
$146000 to $251850.Additional Description for Pay Transparency:
Required Experience:
Director
Employment Type
Full-Time
