Personal Lines CSR/Receptionist
Personal Lines CSR/Receptionist
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Job Description
Job Description
Receptionist/Personal Lines CSR
Job Summary
Seeking a professional and detail-oriented Receptionist/Personal Lines CSR to join a team. This role is pivotal as the first point of contact for the agency ensuring smooth communication and exceptional service for clients. This is an excellent opportunity to join a well-established agency with a supportive and collaborative work environment.
Responsibilities
- Serve as the front-line representative of the agency answering and directing incoming calls professionally and efficiently.
- Handle personal lines insurance changes ensuring accuracy and compliance with agency standards.
- Provide administrative support to the team including managing correspondence and maintaining organized records.
- Deliver exceptional customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with team members to ensure seamless operations and client satisfaction.
Qualifications/Requirements
- Minimum of 5 years of relevant insurance industry experience.
- Strong communication organizational and multitasking abilities. Proficiency in relevant software applications is preferred.
- Professional demeanor attention to detail problem-solving skills and a customer-focused mindset.
- An active P&C (Property and Casualty) insurance license is preferred.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Employment Type
Full-Time
