Extra Care Scheme Manager
Extra Care Scheme Manager
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Job Alert
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GBP 35001 - 40000
1 Vacancy
Job Description
Location: Site Based- Elmswood Park
Salary: 48832
Hours of work: 35 hours per week
Contract: 6 Month Fixed Term Contract
Closing date: 17th August 2025
Interviews: TBC w/c 25th August 2025
At MSV Housing were committed to making sure our customers have good quality safe homes and our Extra Care Manager is key to making this happen.
We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Later Living Lead our Extra Care Manager will provide and collaborate with internal teams local agencies and community groups to deliver high-quality extra care services ensuring effective housing management contract coordination and a safe supportive environment for customers. The Extra Care Manger will provide strong on-site leadership promoting community engagement resolving extra care complaints and fostering a positive team culture aligned with our addition we are looking for candidates that have a passion to advocate on behalf of people and communities.
What will our Extra Care Manager do;
- Oversee the day-to-day management of our Extra Care Scheme ensuring safe well-maintained environments and professional housing services that support residents to live well.
- Collaborate with care providers catering services local authorities and other agencies to deliver an integrated support and ensure high standards of service delivery.
- Manage voids rent accounts allocations and tenancy sustainment ensuring timely lettings effective support planning and compliance with MSV policies.
- Promote the schemes within the community support staff in showing potential customers and partner agencies around the schemes and encourage use of shared spaces to foster inclusion and wellbeing.
- Provide line management to on-site teams recruit and motivate staff and lead by example to uphold MSV values and deliver excellent customer
What we are looking for;
- Recent experience of managing vulnerable customers in a supported housing environment
- Able to demonstrate knowledge of needs assessment of older people in an extra care setting
- Awareness of tenancy and property management issues including voids rent arrears ASB and tenancy management
- Good verbal and written communication skills
- Ability to work proactively and under own initiative
- Ability to prepare accurate concise written reports and complete standard forms
- Experience in the use of IT systems to deliver housing management services
Were committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for vulnerable adults an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancys candidate pack.
We offer a range of great benefits including:
- 33 days holiday per year plus bank holidays and a holiday a buy scheme.
- Company pension scheme with up to 10% matched contributions
- Company funded access to a health cash plan where you can claim back costs of everyday health treatments such as optical dental and much more.
- Enhanced sick pay with up to 3 months full pay and 3 months half pay
- Health and Wellbeing Support including an employee assistance programme free counselling mental health first aiders and numerous wellbeing initiatives
- Life assurance subject to being a member of our company pension scheme.
- Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
- Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however we encourage candidates to submit an ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role.
If you wish to discuss the roles informally please contact If you wish to discuss the roles informally please contact Loretta Haslam Head of Supported Living and Later Living
Interview dates are to be confirmed interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore we strongly recommend candidates to apply early.
Were passionate about inclusion and wed love to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
The Company
We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.
Our Benefits
As well as a competitive salary attractive pension and holiday entitlement there are many other reasons to work for MSV! Our colleagues are important to us thats why we offer a full programme of training flexible working and health & wellbeing support.
Some of the Health & Wellbeing benefits you can access when you join MSV include:
Our Culture
Documents
Required Experience:
Manager
Employment Type
Temp
