Sales Operations Specialist (Remote)
Sales Operations Specialist (Remote)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who is Trace3
Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.
Ready to discover the possibilities that live in technology
Come Join Us!
Street-Smart-Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice -The Stuff it takes to be a Needle Mover
We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.
Teamwork -Humble Hungry and Smart
We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.
About the Role:
Under the general direction of the Sales Operations Manager the Sales Operations Specialist will be responsible for managing Sales Orders for assigned regions including but not limited to creating and reviewing Purchase Orders in a timely manner reconciling auditing and fulfillment of Hardware/Software/Support/Virtual items. This position will work closely with outside vendors and consult with internal teams to continuously build relationships and operational efficiencies and drive sales.
What Youll Do:
- Lead sales orders cycle for assigned regions. Actively and continually engage with assigned regional teams to develop a solid understanding of their business and recommend solutions for efficiency.
- Provide guidance to internal teams on resolving variances.
- Contribute to and enforce purchasing standard operating procedures and policies.
- Ensure the Purchasing process is executed correctly to minimize liability to the Company.
- Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item attribute (tax classification practice area type etc.)
- Review orders to ensure that items/components are properly classified at the time of purchase.
- Review orders for accuracy regarding shipping address PO shipping account information price etc.
- Process drop-ship special order and inventory/warehouse orders through ERP Platform in a timely manner.
- Send purchase orders to the correct vendor/distributor and work together to resolve any questions or discrepancies that arise.
- Work with the inventory team to ensure that backorder inventory assigned to sales orders is sourced and purchased.
- Create billing schedules for installment orders to ensure our clients are invoiced for the correct amount at the correct time.
- Track all product-related line items (hardware software support and PS resale) and complete weekly follow-ups with vendors for all unfulfilled product line items.
- Perform item fulfillment based on vendor bills physical shipping confirmations electronic delivery confirmations license keys and support contracts.
- Request track and fulfill return authorizations.
- Problem-solve discrepancies and provide recommended solutions.
- Perform other duties as assigned.
Qualifications & Interests
- High school diploma or equivalent (Bachelors Degree preferred).
- Minimum of 3 years of related work experience in purchasing sales operations or logistics.
- Experience in Operations; strong internal controls knowledge and experience implementing processes and procedures.
- Strong Microsoft Excel skills.
- Experience with ERP systems; NetSuite is strongly preferred.
- Excellent interpersonal communication skills are required for interacting with employees vendors and clients.
- Highly organized detail-oriented excellent time management skills and able to effectively prioritize tasks in a fast-paced high-volume and evolving work environment.
- Ability to approach customer and sales requests proactively and consultatively; listen to and understand user requests and needs and effectively deliver.
- Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment.
Estimated Pay Range
$50000 - $60000 USD
The Perks
- Comprehensive medical dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Stocked kitchen with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.
Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.
As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.
Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview please email.
***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Required Experience:
Unclear Seniority
Employment Type
Full Time
