Job Title: L2 Application Support Engineer Manufacturing & Supply Chain Systems
Job Location: Atlanta GA USA
Job Type: Contract
Job Description:
- We are looking for experienced and technically skilled L2 Support Engineer to handle advanced and escalated issues for our software platform for manufacturing processes / Supply chain workflows.
- You will be a crucial link between our front-line support and our development teams providing in-depth analysis troubleshooting complex problems and performing root cause analysis.
- This role requires a deep understanding of our products architecture and a strong ability to collaborate with various technical teams.
- As an L2 engineer you will work closely with L1 support engineering teams and end customers to resolve functional and technical issues related to APIs integrations and process flows in live environments.