IT Infrastructure Tech Writer
IT Infrastructure Tech Writer
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1 Vacancy
Job Description
Position: IT Infrastructure Tech Writer
Location: Ann Arbor MI ***Day 1 Onsite***
Duration: 1 Years
Mandatory Skills
Tech Writer in IT infrastructure and apps.
Key responsibilities
8 years of experience in technical documentation including user guides API documentation system specifications troubleshooting guides release notes and online help content for IT infrastructure and applications.
Collaborate with engineers product managers quality assurance and customer support teams to gather information and ensure documentation accuracy and completeness.
Translate complex technical information into clear concise and easy-to-understand content for various audiences including technical and non-technical users.
Structure and organize information logically for easy navigation and comprehension.
Maintain and update existing documentation to reflect new features changes and industry standards.
Work within software development lifecycles (SDLC) and agile development methodologies.
Required skills and qualifications
Bachelors degree in Technical Communication English Computer Science or a related field.
Proven experience in technical writing preferably within the IT industry demonstrating the ability to document technical products and procedures effectively.
Ability to quickly learn and understand complex IT concepts systems and software.
Exceptional writing and editing skills with a keen eye for detail.
Proficiency in documentation tools and software such as: Microsoft Word Confluence Adobe FrameMaker or other relevant tools.
Familiarity with version control systems like Git.
Strong communication and collaboration skills with the ability to work effectively with diverse teams and individuals.
Ability to handle multiple projects simultaneously and meet deadlines.
Preferred qualifications
Experience with specific IT infrastructure components or application domains relevant to the companys focus (e.g. cloud platforms like AWS Azure GCP; cybersecurity; networking).
Experience with Agile documentation practices.
Familiarity with UX design principles and how they relate to technical documentation.
Knowledge of SEO and content strategy principles for online documentation
Employment Type
Full-time
