Desktop Support Engineer with Logic monitor experince
Desktop Support Engineer with Logic monitor experince
Posted on :
06-08-2025
Employer Active
1 Vacancy
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Job Description
Role : Support Engineer/ Operations Engineer( Network Focus)
Location : Dallas Texas
Contract Position .
Primary Skillset
- Good Knowledge on Routing Switching and other network Protocols
- Good Knowledge on ticketing
- Must have Logic monitor
Job Description
- Implement network changes during appropriate change windows (after hours)
- Create network changes as required by ticketing system per incident
- Perform LCM (Lifecycle Management) functions
- Perform Vulnerability Management functions
- Identify proper escalations associated with incidents as they occur
- Follow change and engineering standards documentation
- Provide network triage for all network incidents
- Serve as second-tier support for network operations team when needed.
- Participating in on-call support escalation rotation
- Serve as a technical resource providing guidance and advice to L1 Network Operations Team
- 1-3 years of experience in IT monitoring or system administration with hands-on experience using LogicMonitor or similar monitoring tools.
- Strong understanding of network protocols (TCP/IP SNMP HTTP etc.) infrastructure components (servers databases networks) and RESTful API.
- Experience with the configuration and management of monitoring customized dashboards alerts and reporting.
Mandatory Skills: LogicMonitor .
Employment Type
Full-time
Key Skills
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