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The License and Pass Temp will be helping primarily the Disability and Refunds Coordinators with heavy workloads during this time but will also assist all License Reservations & Customer Operations staff with various assignments and job shadowing including but not limited to the following:
Greeting customers at our front desk. Answering the phone and forwarding the calls to the appropriate CPW staff.
Processing disability licenses passes and ADA accommodations to approved customers. This will include learning the regulations and statutes applicable to those programs and the processing steps.
Organizing refund and restoration of preference point requests. This will require learning the regulations applicable to the refunds program and the processing steps.
Learning the Integrated Parks and Wildlife System (IPAWS) license and pass system.
Completing IPAWS administrative tasks such as merging duplicate customer records.
Helping contact customers whose mail has been returned as undeliverable to our office.
Looking for process improvements or efficiency opportunities and providing proposals to the team.
The ideal candidate will have an interest in the parks wildlife and/or the outdoor recreation profession. Experience with databases email and internet research is preferred. Candidates should also be well organized detail-oriented have excellent communication skills (verbal and written) able to work independently multi-task effectively and possess an overall positive attitude.
HOW TO APPLY: Please submit a cover letter resume and writing sample via email.
Submittals should be directed to: with License and Pass
Temporary Employee Position in the subject line.
Qualified applicants will be contacted to schedule an interview.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities.
Temp