SaaS Account manager
SaaS Account manager
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Job Description
Additional Information :
Were now looking for a driven and client-focused Account Manager to join our team and support our growing portfolio of clients in the banking and finance sector.
What Youll Do
As an Account Manager youll be the primary point of contact for a portfolio of financial services clients. Youll work closely with stakeholders to ensure they gain maximum value from our platform and grow their usage over time.
Responsibilities
Build strong long-term relationships with assigned clients in the banking and finance industry
Understand client goals challenges and KPIs to help them succeed using our platform
Proactively identify upsell and cross-sell opportunities
Manage client renewals and contribute to reducing churn
Coordinate with Product Support and Customer Success teams to ensure seamless onboarding and ongoing satisfaction
Deliver platform training updates and business reviews
Monitor client usage and engagement data to drive value and adoption
What Were Looking For
13 years of experience in Account Management Customer Success or Sales within a SaaS company
Experience or strong interest in the banking and financial services sector
Excellent communication and relationship-building skills
Strong analytical and problem-solving abilities
Ability to manage multiple accounts with a proactive organized approach
Comfortable in a fast-paced evolving environment
Fluent in English (spoken and written); additional languages are a plus
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
