- Independently design and implement the operations processes for ARD initiatives
- Exercising strong independent judgement in designing and implementing optimal process flows for experimentation with clear touch points between internal team members external partners/third parties and customers.
- Holding internal parties and third-party partners accountable to following processes resolving and troubleshooting where necessary.
- Accountability for the tracking of key metrics that determine experiment success.
- Utilising tools including Hubspot Confluence and Jira to design and implement scalable operational frameworks
- Ownership of operational documentation
- Navigate stakeholder relationships for operational delivery across ARD initiatives
- Proactively engage with internal stakeholders to gather requirements and align on operational processes
- Act as the operational point of contact for stakeholders providing clear communication on process status timelines and operational dependencies
- Confidently manage stakeholder expectations regarding operational deliverables communicating progress potential risks and opportunities for improvement
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- Contribute to the optimisation and continuous improvement of ARD Team processes
- Identify and suggest opportunities for more effective and efficient processes across initiatives.
- Ensure consistency in processes across different initiatives where it makes sense.
- Play an elevated role in the team driving internal-team focused projects outside of experiments including working on tools and rituals within the team.
- Use unique position and touchpoints with all ARD team members to make a strong contribution to a team environment that is productive enjoyable and supportive.
Qualifications :
- 3-4 years experience in Operations Project Coordinator Administration or similar roles.
- Ability to work autonomously on tasks willingness to call out issues or opportunities with capacity.
- Demonstrated experience leading process design initiatives independently
- Proven ability to translate business requirements into operational processes and anticipate issues
- Pragmatic and focused on delivering outcomes; biased toward action
- Demonstrated strong judgement & decision making to juggle competing priorities to ensure the best outcomes for the individual the team SEEK and our clients
- Strong stakeholder engagement and relationship management skills ability to maintain clear communication of priorities with stakeholders across different initiatives.
- Commitment to consistently delivering on tasks and projects.
- Be comfortable and adaptable working in an ambiguous environment
- Creative and innovative approach in problem solving and solution building taking ownership to drive the outcomes and positively impact change
- Willingness to learn and to contribute in a variety of ways as tasks and projects evolve.
- Be an enthusiastic team member who is helpful supportive and enjoys coming to work
- Belief in and passion for SEEKs Purpose.
- Strong skills across Microsoft Office suite comfort in learning new software
- Hands-on experience with CRM systems (e.g Hubspot)
- Working knowledge of Jira and Confluence nice to have
- Previous experience or interest working with AI valuable but not essential
Additional Information :
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with a diverse group of backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable approach but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Remote Work :
No
Employment Type :
Full-time