After Sales Specialist
After Sales Specialist
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Job Description
AFTER SALES MANAGEMENT
This role involves working closely within the After Sales team to manage the global spare parts ordering process ensuring alignment with stakeholders compliance with international customs regulations and accurate on-time order fulfillment to support the smooth operation of After Sales services. Youll be the point of contact for spare part orders and support with After Sales inquiries as well as leading and supporting After Sales projects. Finally youll be coordinating with suppliers to ensure efficient spare parts management and availability as well as conducting the negotiations for spare parts with international suppliers.
DOCUMENT MANAGEMENT
Youll manage After Sales documents such as price lists and exploded drawings. Regularly youll be reviewing and optimising After Sales Process documents as well as managing and refining the required documents for price negotiations and supplier management.
DATA ANALYTICS AND REPORTING
Youll be extracting data and preparing figures for KPI addition youll be playing a supporting role in Data Analytics & Reporting projects whereas also being responsible for ensuring data accuracy and transforming insights into KPIs for effective performance tracking.
Qualifications :
2 years of experience in a comparable role.
Degree in business administration or similar qualification.
Distinct understanding of After Sales / Procurement related processes.
Ability to work in x-functional teams.
Strong communication skills (both verbal and written) in English are required. Proficiency in German is a plus.
Advanced level Microsoft Excel skills.
Experience in ERP SAP MM desirable.
Additional Information :
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position which is EUR 2195 gross per month. However our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer we value diversity and support people in developing their potential and strengths realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age skin colour religion gender sexual orientation or origin.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
