General Manager
General Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The General Manager (GM) holds full responsibility and accountability for overseeing the operations performance team and overall success of an assigned corporate-owned location. This leadership role requires a strategic approach to managing daily business activities leading people ensuring operational efficiency and driving profitability while maintaining company standards and values.
A successful GM will prioritize the growth and development of their team. They foster a positive work environment by coaching mentoring and empowering our team members to reach their full potential. Through effective leadership they cultivate a culture of collaboration continuous improvement high performance and belonging.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned therefore earns the following benefits:
- Health insurance Medical Dental and Vision
- PTO days and paid holidays
- 401K retirement plan with company match
- Grow your career with us many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
- Provide a quality product and customer experience that meets California Closets Net Promoter Score (NPS) expectations.
- Respond positively and quickly to concerns that may impact a customer.
- Hire high-quality talent who can demonstrate appropriate skill and value alignment and are self-motivated to ensure consistent customer satisfaction.
- Revenue (and corresponding royalty) growth and market penetration.
- Evaluate P&L line-item performance and ensure corrective action is taken to meet objectives and in alignment with benchmarks.
- Provide leadership through the use of the balanced scorecard company meetings and team building to drive performance.
- Identify business challenges and opportunities and incorporate strategies to improve efficiencies.
- Oversee and ensure safety standards meet OSHA compliance.
- Full compliance with all California Closets Company policies and procedures.
- Complete monthly trend and variance analysis according to AFP budget.
- Maintain general oversight and ensure the accuracy of records including PO Process A/R A/P Inventory etc.
- Develop capital expenditures and long-term obligations in accordance with policies and develop an annual marketing plan.
- Execute effective local marketing campaigns that adhere to corporate initiatives.
- Provide leadership management coaching and regular Goal Setting and Review process (GS&R) of all direct reports.
- Develop and implement Annual Reward Plans (ARPs) for all department heads with the approval of the Regional Vice President.
- Complete annual performance reviews and career counseling for employees following appropriate policies and procedures.
- Create and implement incentive plans for all employees with RVP approval.
Qualifications :
- 5 or more years managing a manufacturing or warehouse facility.
- Bachelors degree in business management or a similar field
- A passion for developing individuals and teams.
- Strong communication interpersonal and presentation skills.
- Excellent time and project management abilities.
- Strong analytical skills and experience with financial projections and budget management.
- Strong leadership mentoring and management skills.
- Experience managing cross-functional areas and teams at various levels of the business.
- Experience operating an independent business or business unit.
Additional Information :
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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
Privacy Policy: and Conditions: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
