Senior GTM Operations Manager, Multi-Product
Senior GTM Operations Manager, Multi-Product
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Salary Not Disclosed
1 Vacancy
Job Description
About the Team
About the Role
Miro is evolving into a multi-product platform and were looking for a strategic and cross-functionalSenior Manager of GTM Operationsto support and scale our go-to-market motion across theentire customer journeyfrom acquisition to expansion and retention.
This role will be a critical operator in ensuring new products are successfully launched and integrated into Miros broader GTM ecosystem. Youll lead the operational strategy behindnew product introductionsand develop scalableproduct-specific operationsthat support teams across GTM once products reach steady state.
Your success will be measured by how effectively you help Miro deliver a seamless customer experience across our growing product portfolioand how well you help internal teams navigate the complexities of a multi-product business.
What youll do
New Product Introduction (NPI)
- Partner with Product Marketing Sales Customer Experience GTM Strategy and Analytics to ensure operational readiness for all new product launches
- Define and implement GTM requirements including funnel instrumentation processes and workflows target setting and systems readiness
- Develop success metrics and dashboards to track early performance and engagement across customer segments
- Architect and maintain GTM processes that support a growing set of products across the entire customer lifecycle
- Collaborate with GTM Strategy and GTM Ops to design integrated workflows for multi-product reporting and analytics
- Enable frontline teams with product-specific processes playbooks and data to drive acquisition conversion and expansion
- Own the ongoing GTM operational model for products post-launch including data pipelines reporting performance reviews and process optimization
- Establish feedback loops between customer-facing teams and product teams to drive improvements in adoption retention and expansion
- Partner with GTM Ops and Finance to refine forecasting and pipeline management by product line
- Continuously monitor the health of multi-product motions identifying gaps or friction points and proposing solutions to improve efficiency and experience.
What youll need
- 68 years of experience in GTM Operations GTM Strategy Revenue Operations or related functions in a high-growth SaaS environment
- Deep understanding of full-funnel operationsfrom demand generation through customer successin a multi-product context
- Experience leading cross-functional initiatives for product launches and post-launch lifecycle management
- Strong technical acumen with tools such as Salesforce Gong Gainsight and BI platforms (e.g. Looker Tableau)
- Excellent communicator and collaborator who thrives in matrixed environments with multiple stakeholders
- Highly analytical mindset with a bias for action and continuous process improvement.
Whats in it for you
- 401k matching Competitive equity package
- Excellent Medical Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2000 of charitable donation matches each year
The reasonably estimated salary range is specific to San Francisco and may not be applicable to other locations. The range for this role is$193600 - $254100. Final compensation and total package components will be based on individual factors such as the candidates skills qualifications and experience.
Required Experience:
Manager
Employment Type
Full Time
