Product Operations Associate
Product Operations Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hollywood CA (Not Remote)
About Passes:
Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022 Passes has attracted top talent from some of the worlds most recognized companies as we build a platform for scale.
Role Overview:
Were looking for a detail oriented proactive Product Operations Associate to support the execution and rollout of high impact product features at Passes. Youll play a key role in ensuring smooth GTM managing feedback loops with creators fans and internal teams and helping us scale operational processes as we grow.
Who You Are:
- 1-2 years of experience in Product Operations Product Management or a related operations role (creator economy experience is a plus!)
- Highly organized with strong attention to details you catch edge cases and flag inconsistencies
- Excellent written and verbal communication with the ability to adapt your tone for different audiences
- A self starter who thrives in fast paced environment and isnt afraid to jump into new projects and processes
- Curious collaborative and user-obsessed you care about what our creators and fans need and how we can serve them better
Key Responsibilities:
- Partner closely with cross functional teams to ensure the successful rollout of new product features by tracking readiness of go-to-market assets
- Monitor product performance post launch and flag bugs blockers or adoption issues early
- Maintain and improve both internal and external product documentation
- Help test new features in staging and production to ensure feature functionality and usability
- Assist with backlog triage internal tooling needs and ad hoc product tasks that help keep the team running smoothly
Perks & Benefits:
- Competitive salary and equity package
- Health dental and vision insurance
- 401(k) with company match
- Unlimited PTO
- Amazing in-office perks (daily lunch events etc.)
- Opportunities for professional development and career growth
Passes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
IC
Employment Type
Full Time
