Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
All dealership personnel will treat every customer as potential lifetime purchaser communicating a professional image that embraces honesty and concern for customers wants and needs That is Our Goal!
Join a Winning Team Where you can find success and a way to change your lifestyle. The Matthews Way we are offering a career opportunity in a fast-paced exciting work environment which can be challenging and rewarding. You will be responsible to assist our clients through their purchase process with an emphasis on customer service.
Description:
Matthews Kia is a company that is built on the principles of integrity customer service personalization and treating everyone equally. If you are a passionate person with a love for people customer service and the ambition to excel in a professional environment a position as a Product Specialist is perfect for you!
About Matthews Kia:
Matthews Kia is family owned and operated. Our team works in an encouraging diverse and fun environment that cultivates a work and life balance. This positive work environment provides an exceedingly sensational customer experience and is a big part of why 99% of our guests and customers would refer us to their friends loved ones and family.
Responsibilities:
- Assist all customers in selecting suggested service in a friendly professional and efficient manner
- Utilize walk around process to increase customer awareness of vehicle condition and build rapport
- Generate service order estimates/quotes for customers
- Schedule appointments and maintain an organized schedule
- Conduct post-repair follow up
- Resolve customer complaints
- Maintain value quality and integrity
Qualifications (Education Experience Certifications Licenses):
- Minimum high school diploma or GED equivalent required
- Service Advisor experience a plus
- Excellent communication and customer service skills
- Ability to work Monday to Saturday
- Strong Computer & Phone Skills
- Professional appearance and work ethic
- Self-motivated goal-oriented and ability to work within a fast-paced environment
- Current valid drivers license and satisfactory Motor Vehicle Report (MVR)
- Drug-Free Workplace
*All potential employees must pass pre-employment testing including a background check
Benefits:
- Fast paced work environment
- Paid training and development
- Career growth opportunities
- Medical and dental coverage available after 2 month period
- Paid vacation
Job Type: Full-time
Required Experience:
Unclear Seniority
Employment Type
Full-Time
