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You will be updated with latest job alerts via emailAccount Manager EMEA - FTC
Part Time: 20 hours per week
Location: London UK (Hybrid)
Department: GRI (Geopolitical Risk Intelligence)
Were looking for an Account Manager to support our Oxford Analytica and Dragonfly clients across the EMEA this role youll manage a portfolio of existing clients and be directly responsible for renewals retention and revenue growth.
Youll work closely with the Head of GRI Sales and collaborate with internal Client Success and Business Development teams to deliver exceptional value strengthen long-term client relationships and identify upsell opportunities.
Dow Jones is a global provider of trusted news and business intelligence. Our portfolio includes The Wall Street Journal Barrons MarketWatch Factiva OPIS and Chemical Market Analytics among others. With over 130 years of history we deliver insights across digital print and live events helping businesses and governments make data-driven decisions.
The Geopolitical Risk Intelligence (GRI) division includes Oxford Analytica and Dragonfly both known for delivering world-class geopolitical analysis and advisory services to clients in the public and private sectors.
Manage a defined book of business across the EMEA region driving renewal success and long-term client satisfaction.
Build strong trusted relationships with clients by understanding their goals challenges and use cases.
Identify opportunities for upselling and cross-selling within your accounts.
Develop and execute strategic account plans to support gross and net revenue retention targets.
Collaborate with internal teams (Client Success Sales Product) to ensure a smooth and high-impact client experience.
Account management experience preferably in geopolitical risk intelligence or business information services.
A proven ability to manage high-value client relationships and meet revenue targets.
Strong commercial awareness and understanding of market dynamics in EMEA.
A client-first mindset with the ability to solve problems and manage multiple stakeholders.
A bachelors degree in Business Economics or a related field is preferred though equivalent professional experience is also considered.
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle Programs & Wellness Resources
Education Benefits
Family Care & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Business Area:
Dow Jones - Business IntelligenceJob Category:
SalesUnion Status:
Non-Union roleRequired Experience:
Manager
Part-Time