In this role you will be a key contributor to the reliability and scalability of the backend services that power Apple Maps experiences worldwide. Youll partner with product and engineering teams to translate requirements into resilient infrastructure designs and bring those systems to life using modern SRE practices. Whether its building automation to manage large-scale service deployments implementing observability frameworks to proactively detect and diagnose issues or driving performance improvements across distributed systemsyou will be at the forefront of operational take ownership of end-to-end service health participating in on-call rotations and leading technical incident response when needed. As a technical leader youll mentor junior engineers contribute to design and code reviews and help shape how Apple Maps Application Services scales into the future. This is a highly collaborative fast-paced environment where youll apply a software engineering approach to tackle infrastructure challengesand where your work will directly impact the stability and experience of millions of users every day.
8 years of experience in Site Reliability Engineering DevOps or Infrastructure Operations roles
Bachelors degree in Computer Science or related technical field (or equivalent proven experience)
Deep experience with container orchestration (Docker Kubernetes); Helm knowledge is a plus
Proficiency in infrastructure-as-code tools such as Terraform Ansible or CloudFormation
Demonstrated ability to deploy operate and maintain services in Kubernetes environments
Strong understanding of SRE principles: monitoring alerting error budgets and fault-tolerant design
Hands-on experience with observability tools like Prometheus Grafana OpenTelemetry and Splunk
Proficiency in Linux systems networking concepts and systems management fundamentals
Proficient in at least one modern language: Java Python or Go
Skilled at identifying architectural gaps and driving solutions across partner teams
Hands-on experience with multi-cloud environments particularly AWS and Google Cloud
Proven contributions to cloud migration or modernization projects
Strong ability to communicate complex infrastructure concepts to both technical and business stakeholders
Experience leading large-scale infrastructure projects or multi-functional engineering initiatives
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