Operations and Maintenance Manager
Operations and Maintenance Manager
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Job Description
Job Title
Operations and Maintenance ManagerJob Description
POSTION SUMMARY:
Our Services division offers a service portfolio which includes maintenance services process optimization system upgrades and modifications throughout the material handling systems life cycle at airports. The Site Manager is responsible for the Operations and Maintenance service for our baggage handling system at Charlotte Douglas International Airport. Provides leadership management and direction to a maintenance team to achieve safety quality productivity cost objectives along with meeting customer service goals
Essential Functions (Job Duties and Responsibilities):
Manages a medium sized and complex operations & maintenance contract
Manages the daily operation leads and sets direction of the operations & maintenance team.
Manages team performing a variety of interrelated activities.
Leads and provides direction to technicians to complete needed maintenance.
Participate in weekly monthly and quarterly meetings with customers and customers agents to review performance
Administer CMMS documentation for all maintenance work orders PMs parts inventory and labor hours.
Improve capability and capacity of maintenance personnel.
Plan and manage resources to ensure the cost-effective execution of maintenance.
Train manage and lead employee performance to insure continuous improvement.
Coordinate and collaborate with other departments to solve problems as needed and set plans for meeting Airlines goals.
Process administrative work that supports the process.
Ensure a safe work environment for employees and ensure that safe work practices are utilized.
Develop maintain and enforce site specific policies and procedures including but not limited to: Communication plans safety plans contingency plans attendance quality control of craftsmanship inventory management training requirements PLC code control (per TSAs PODS 4.2 guidelines).
Maintain and keep all Airport BHS PLC and SERVER Licenses current and track in the CMMS system.
Assist Airport in administering the spare parts allowance and assist Airport with audits of spare parts inventory.
Create and enforce employee mandatory tool lists
Promote training initiatives
Generate standard operating procedures.
Conduct BHS failures root cause assessments.
Conduct ongoing BHS Assessments
Maintain current software licenses with Airport and vendors
Track and administer BHS parts warranty program
Provide written reports of any kind requested by the City
Manage Site P&L to achieve budgetary cost and margin goals
Sets priorities distributes work monitors progress and quality.
Methodologically analyzes and improves departmental processes and people development.
Continuously improves performance of the maintenance crew.
Locates improvement opportunities makes an improvement plan and executes the plan.
Required Education and Experience:
Minimum 5 years of experience with operations & maintenance management and managing employees leading motivating and mentoring teams
1 year of prior experience as a Maintenance Manager II or equivalent.
Experience with PLCs software a plus
Maintenance Management and Union Contract Management experience
Experience in industrial commercial construction or material handling/conveyor systems industries.
Experience adhering to and implementing customer contracts
Experience coordinating training with a team; on-boarding; appraisals; recognition; recruiting etc.
Proven track record of problem solving taking on entrepreneurial challenges and simplifying the complex
Must have high school diploma GED or equivalent
Must be able to obtain and sustain an Airport Security Identification Display Area (SIDA) badge and obtain any other required security clearance related to work at CLT airport.
Other Requirements:
Must have a valid drivers license
Preferred Qualifications:
Bachelors Degree in Operations or Engineering preferred
Airport and Warehouse Operations experience
Conveyor services or material handling services experience
Knowledge-Skills-Abilities (Competencies):
Strong client interface and professional presentation
Ability to multitask
Strong Microsoft office skills Excel Word Processing and Outlook
Entrepreneurial attitude problem solving and innovation
Able to communicate (written and verbal) both within the organization
Organizational and time management skills
Capable of analyzing issues and developing solutions
Strong work ethic technical affinity ability to grow and mentor as company expands
Ability to be creative and innovative and overcome objections and turn them into opportunity
Confidence and professionalism in representing the Company
Position Type/Expected Hours of Work:
This is a full-time position Monday through Friday 8:00 a.m. to 5 p.m. With the expectation to manage a 24/7 operation.
Travel:
This position requires up to 10% travel.
Supervisory Responsibility:
Oversee and Manage O&M team
Work Environment and Physical Demands:
The work environment/physical requirements described here are representative of those an employee may encounter while performing the essential functions of this job.
Workers frequently bend stoop and reach from ladders and scaffolds. While performing the duties of this job the employee is regularly required to talk and hear. The employee is frequently required to reach with hands and arms. This position is very active and requires standing walking bending kneeling stooping crouching crawling and climbing all day. The employee at times will lift and/or move items over 50 pounds. They will be lifting parts and tools for extended periods of time and handling equipment such as conveyor systems. They will identify and fix mechanical problems with machinery and they commonly work with greasy parts and tools sometimes in uncomfortable positions.
While performing the duties of this job the employee is working with and exposed to the baggage handling system mechanical parts and vibration. The environment can also be loud because of aircraft engines and equipment.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Manager
Employment Type
Full-Time
