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Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Position Summary
The Cloud System Administrator II is responsible for managing maintaining and optimizing Wellby Financials IT infrastructure including on-premises systems SaaS environments cloud environments and the M365 cloud environment. This role involves installing configuring and updating software and hardware ensuring system security troubleshooting technical issues and providing support to end-users. Additionally the Cloud System Administrator II will focus on implementing monitoring and maintaining cloud-based resources ensuring high availability and security.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works with purpose and is driven to provide the best team member experience.
Manage and monitor on-premises and Azure resources including virtual machines service accounts AD and Azure AD.
Lead the deployment and configuration of M365 services including Exchange Online SharePoint Online Teams and other related applications.
Manage and monitor Azure resources including Azure servers Single-Sign on Defender and Advisor recommendations.
Integrate Entra ID and Active Directory platform components and third-party applications to enable seamless user access and authentication experiences.
Configure Azure Active Directory services including user provisioning authentication single sign-on (SSO) and multi-factor authentication (MFA).
Stay updated with the latest M365 features and best practices to continuously enhance the solutions.
Manage Microsoft 365 security design and implementation of Conditional Access Data Loss Prevention policies in collaboration with the Cybersecurity team using Microsoft Purview.
Assesses and evaluates existing SharePoint solutions technical architecture and workflows to architect more robust modern technologies such as Power Platform.
Set up and maintain automation between Wellby and 3rd party vendors.
Maintain and update external DNS.
Optimize on-premises and Azure cost management and monitor resource utilization.
Implement and optimize on-premises infrastructure including virtual networks and connectivity.
Ensure cloud resources align with Wellbys security policies and compliance standards.
Develop and manage automation scripts using PowerShell Azure CLI or other tools.
Ensure high availability scalability and disaster recovery for Azure-hosted systems and on-premises systems.
Collaborate with IT professionals to optimize both on-premises and cloud performance.
Develop and implement IT policies and procedures for both on-premises and cloud environments.
Install configure and maintain software and hardware systems.
Ensure system security and data backups are in place.
Manage user accounts and access control.
Maintain documentation of system configurations and procedures.
Act as a point of escalation for Service Desk Administrators.
Assist in training and knowledge transfer to Service Desk staff.
Ensure compliance with relevant laws regulations and standards.
Stay up to date with the latest cloud technologies and trends.
Assist in IT projects as directed.
Perform other duties as assigned.
Knowledge Skills and Abilities (KSA)
Knowledge of Wellbys organizational functions and general operating policies and procedures.
Knowledge of on-premises IT systems architecture.
Knowledge of M365 environment.
Knowledge of Azure tools (Azure Portal Azure CLI PowerShell).
Knowledge of identity and access management including AD and Azure AD.
Knowledge of networking concepts protocols and security best practices.
Knowledge of backup and disaster recovery strategies for cloud and onsite environments.
Knowledge of antivirus antispam and data loss prevention solutions.
Knowledge of the systems/computer field including application design hardware software and their capabilities and limitations.
Knowledge of secretarial practices and procedures business English spelling and punctuation.
Knowledge of current networking hardware protocols and standards
Knowledge of database management protocols and standards
Skilled in the understanding of programing languages.
Skilled in project management and planning.
Skilled in operating computer equipment and general office machines such as desktops laptops printers copiers and scanners.
Skilled in common datacenter technologies virtualization and cloud platforms.
Skilled in technical troubleshooting problem-solving and automation.
Ability to work in a fast-paced team environment with exceptional customer service skills.
Ability to communicate clearly and concisely orally and in writing.
Ability to motivate others and to work in a large cross-functional team dynamic.
Ability to efficiently understand and follow oral and written instructions perform routine duties without close supervision and establish and maintain effective working relationships with other team members.
Ability to coordinate several concurrent activities simultaneously.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to develop interpret and apply program regulations.
Ability to organize and direct a multi-purpose data processing department.
Ability to manage multiple priorities and projects simultaneously.
Supervisory Responsibilities
The team member does not have supervisory responsibilities.
Complexity & Scope of Work
The team member performs several routine and generally related tasks without supervisory direction.
The team member may make decisions regarding unusual circumstances on occasion.
Tasks may occasionally have to be coordinated integrated and/or prioritized.
Courses of action are determined by established procedures and/or the IT Manager.
The team members work is reviewed periodically for accuracy completion and compliance with the policies and procedures.
The team member uses independent judgment in making decisions.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that a team member must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully the team member must frequently remain in a stationary position 50% of the time. Daily movements include sitting standing reaching and grasping; operating computers and other office equipment; moving about the office; and attending possible onsite and offsite meetings.
The team member must be able to exchange information in person in writing and via telephone. Some degree of stress results from contact with management and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 50 pounds across the office and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled heated lighted and ventilated area.
Minimum Qualifications
High School Diploma Required
Bachelors Degree in Computer Science or a related field preferred.
Azure Administrator Associate AZ-104 certification preferred.
Minimum five (5) to ten (10) years of work Information Technology experience required.
Customer service experience required.
Data processing experience required.
Excellent troubleshooting skills.
High degree of organization ability to multi-task and meet deadlines.
Be willing to travel 20% of the time.
Bondable
For All Candidates
This is a Full-Time Salary (exempt) role.
Required Experience:
Unclear Seniority
Full-Time