Loss Prevention Team Leader - Meadowhall
Loss Prevention Team Leader - Meadowhall
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Job Description
About the Role:
As a Loss Prevention Team Leader youll play a vital role in protecting our colleagues customers and company assets within your store. Youll be instrumental in fostering a centre of excellence for Loss Prevention Officers (LPOs) ensuring high standards effective training and strong team leadership. This is a hands-on role where youll directly impact the success of your team and contribute to maintaining a secure retail environment.
You will:
- Liaise regularly with the Loss Prevention Manager and daily with Store Management to safeguard company assets.
- Develop your store into a training hub for new LPOs ensuring compliance and skill development.
- Manage the day-to-day operations of the store LPO team taking full ownership of their performance.
- Assist in the recruitment and induction of new LPOs conducting initial telephone interviews and in-store training.
- Conduct 30/60 day reviews for all new LPOs within your team acting as their dedicated mentor.
- Ensure your team adheres to all Next security procedures & policies
- Manage and amend the stores LPO rotas including cover for holidays sickness etc
- Maintain strong communication channels with store management and the Loss Prevention Manager to deliver expected service levels.
- Cover selected Senior LPO duties during their absence or holidays.
- Support the Regional Loss Prevention Manager and Loss Prevention Manager with LPO audit visits in your store.
- Facilitate effective communication between your team store management and relevant retail crime reduction partnerships (e.g. Shopping Centres/Retail Parks/Town Centre Security & Police).
- Ensure all major external thefts are reported promptly escalated to the LP Department and Police when necessary encouraging intelligence sharing through various platforms.
About You:
Were looking for an enthusiastic and proactive individual with a keen eye for detail and a passion for loss prevention.
You will have:
- Flexibility to travel to other stores within the region and work 5 out of 7 days including weekends and evenings.
- A hardworking and self-motivated approach with unquestionable integrity.
- Excellent time management skills and the ability to thrive under pressure.
- A strong ability to demonstrate initiative.
- Confident and effective verbal communication skills with a good level of tact and diplomacy.
- A minimum of 12 months previous security or loss prevention experience.
- The ability to interpret and understand company stock loss data.
- Good literacy and numeracy skills including experience working with figures understanding percentages and following written instructions.
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Employment Type
Full-Time
