field service
field service
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1 Vacancy
Job Description
Salesforce FSL (Field Service Lighting) Architect
Job Summary:
We are seeking an experienced Salesforce Field Service Lightning (FSL) Architect to design develop and implement scalable Field Service Solutions using Salesforce FSL. The ideal candidate will have deep technical expertise in Salesforce ecosystem FSL modules and Field Service domain workflows ensuring seamless integration with enterprise systems and aligning with business objectives.
Key Responsibilities:
Lead the architecture design and delivery of complex Salesforce Field Service Lightning (FSL) solutions.
Analyze business requirements translate them into scalable FSL configurations and technical designs.
Collaborate with Product Owners Solution Architects Business Analysts and Development Teams to ensure FSL solutions align with business goals.
Design and implement Service Territories Work Rules Scheduling Policies Service Resources and Field Service Mobile Flows.
Architect and oversee the FSL Mobile application deployment strategy ensuring offline capabilities and optimized field agent experiences.
Integrate Salesforce FSL with ERP GIS Asset Management Systems and external APIs for a unified field service ecosystem.
Provide technical leadership on FSL best practices security models data architecture and performance optimization.
Conduct code reviews architecture governance sessions and ensure solution adherence to Salesforce development standards.
Mentor development teams on FSL-specific configurations LWC (Lightning Web Components) Apex and Declarative Automation.
Support the release management CI/CD pipelines and deployment strategies for FSL modules.
Engage in stakeholder discussions technical workshops and executive presentations.
Required Qualifications:
10 years of Salesforce ecosystem experience with at least 3 years dedicated to Field Service Lightning (FSL) implementations.
Salesforce Certified Field Service Consultant (Mandatory).
Salesforce Certified Application/System Architect preferred.
Strong hands-on expertise in FSL Data Model Scheduling & Optimization Service Territories Work Types Service Resources Operating Hours and Dispatch Console.
Experience with FSL Mobile App configurations Offline Mobile Capabilities Custom LWC Components and Apex Development.
Strong knowledge of Salesforce Integration Patterns (MuleSoft REST/SOAP APIs).
Proficient in Service Cloud Lightning Experience (LEX) Flows and Process Automation.
Knowledge of CI/CD SFDX Git Version Control and Agile Methodologies.
Excellent communication stakeholder engagement and technical leadership skills.
Preferred Skills (Good to Have):
Experience with Utilities Manufacturing Telecom or Field Service-oriented industries.
Knowledge of Asset Management IoT Integrations and GIS Mapping (Esri/ArcGIS).
Exposure to Salesforce CPQ Experience Cloud or ServiceMax.
CI/CD , GIT , AGILE METHODOLOGIES , STAKEHOLDER ENGAGEMENT , PROCESS AUTOMATION
Employment Type
Full Time
