Customer Service Representative
Customer Service Representative
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Job Description
Are you ready for your next career step under the Portuguese sun Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.
In this role you will support customers and help deliver high-quality service in a dynamic and international environment.
Your Responsibilities
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Assist customers via phone email and chat in French
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Handle inquiries with professionalism and empathy
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Resolve issues and guide users with provided solutions
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Work with internal teams to ensure a smooth customer experience
Language Requirements
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French: C2
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English: B2
Work Schedule
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Monday to Saturday (including bank holidays)
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08:00 AM 06:00 PM (Portuguese time)
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Days off: Sunday 1 rotational day per week
What We Offer
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Welcome Bonus: 3000
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Relocation Package (for candidates moving from outside Portugal):
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Flight reimbursement up to 400 after 6 months of employment (economy class)
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Room in a shared apartment (maximum 12 months) rent 280/month all bills included directly deducted from salary
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Meal Allowance: 7.23 per working day
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Transport Allowance: 20 per month
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Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract
Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.
Apply now to begin your new journey in Portugal!
Employment Type
Full Time
