ServiceNow Developer (Finance

• Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond
  
  
• Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
  
  
• Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
  
  
• Consults with Process Leaders to develop appropriate technical solutions in Service Now
  
  
• Follows up on outstanding development needs and provides timely status reports to the project manager
  
  
• Advises on options risk and impacts on business/ITIL processes
  
  
• Communicates technical problems and solutions to both technical and non-technical audiences
  

Requirements

• Knowledge of web-based development languages; specifically JavaScript Ajax HTML CSS
  
• Strong customer service and excellent verbal/written communication
  
• Excellent attention to details ability to multitask and effective time management skills
  
• Understand full application lifecycle
  
• ITIL/ServiceNow certified
  
• Past work experience with industry leading providers of ITSM tools
  
• Past work experience of ServiceNow
  

• Project Management Certification (e.g. PMP or PRINCE2).
  
• Proficiency in various ITSM tools (e.g. ServiceNow BMC Remedy HP Service Manager Jira Service Management).
  
• Service Integration and Management (SIAM) knowledge.
  
• Familiarity with DevOps and Agile methodologies.
  
• Cloud Service Management understanding (e.g. AWS Azure Google Cloud).
  
• Cybersecurity awareness related to ITSM.
  
• Vendor Management skills.
  

• Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond
  
  
• Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
  
  
• Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
  
  
• Consults with Process Leaders to develop appropriate technical solutions in Service Now
  
  
• Follows up on outstanding development needs and provides timely status reports to the project manager
  
  
• Advises on options, risk and impacts on business/ITIL processes
  
  
• Communicates technical problems and solutions to both technical and non-technical audiences
  

Requirements

• Knowledge of web-based development languages; specifically JavaScript, Ajax, HTML, CSS
  
• Strong customer service and excellent verbal/written communication
  
• Excellent attention to details, ability to multitask, and effective time management skills
  
• Understand full application lifecycle
  
• ITIL/ServiceNow certified
  
• Past work experience with industry leading providers of ITSM tools
  
• Past work experience of ServiceNow
  

• Project Management Certification (e.g., PMP or PRINCE2).
  
• Proficiency in various ITSM tools (e.g., ServiceNow, BMC Remedy, HP Service Manager, Jira Service Management).
  
• Service Integration and Management (SIAM) knowledge.
  
• Familiarity with DevOps and Agile methodologies.
  
• Cloud Service Management understanding (e.g., AWS, Azure, Google Cloud).
  
• Cybersecurity awareness related to ITSM.
  
• Vendor Management skills.