Restaurant Technology Analyst
Restaurant Technology Analyst
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1 Vacancy
Job Description
Job Description
We are seeking a highly skilled and motivated Restaurant Technology Analyst to join our team at GYG. In this dynamic and impactful role youll be at the forefront of analysing designing and implementing enterprise systems that power our restaurant operations and business processes.
As a key member of the team youll collaborate with cross-functional stakeholders to optimise systems automate workflows and ensure technology is aligned with our fast-paced customer-focused environment.
Key Responsibilities
- Collaborate with business stakeholders to analyse requirements and define system objectives specifications and documentation.
- Assess current restaurant technology systems and operational processes to identify areas for improvement and optimisation.
- Design develop and implement integrated enterprise solutions in collaboration with IT Operations and other functional teams.
- Troubleshoot system issues ensure uptime and reliability and implement necessary fixes or enhancements.
- Lead and participate in system testing to ensure functionality performance and data integrity.
- Provide end-user training and ongoing support to ensure effective use of technology tools across all restaurant locations.
- Monitor system performance maintain documentation and drive continuous improvement initiatives.
What youll bring:
- Bachelors degree in Computer Science Information Systems or related field
- Experience in a Restaurant Technology Analyst IT Support or similar role
- Strong knowledge of restaurant systems (POS menuboards payments inventory)
- Analytical mindset with strong problem-solving skills
- Clear effective communicator with strong interpersonal skills
- Able to work independently and in cross-functional teams
- Familiarity with relational databases and SQL (preferred)
- High attention to detail and comfort working in a fast-paced environment.
- Willing to join a 24/7 on-call rotation for critical issues
Benefits
Were incredibly proud of our amazing people and always have each others backs. Whether youre working in restaurant at our Hola Central head office or as one of our partners we are so passionate about living our values every single day.
These are just some of the benefits that come with working at GYG:
- Career growth Australia and internationally
- Opportunity to become a franchisee
- Annual bonus scheme
- Paid parental leave
- GYG gift voucher
Ready to join the family Apply now to start the conversation
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
