Freelance Onsite PC Technician (m/w/d) first and second level support
Freelance Onsite PC Technician (m/w/d) first and second level support
Posted on :
05-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We are seeking a proactive and service-oriented IT Support Specialist (m/w/d) (Level 1 / Level 2) to join a small team of 4 IT professionals in our London office located next to Waterloo Station. You will support around 50100 users on-site and provide occasional off-site support at other company locations across England.
Responsabilities
- Deliver Level 1 and Level 2 support across hardware software and networking.
- Manage incidents and service requests using ServiceNow or similar ticketing platforms.
- Set up configure and troubleshoot Windows devices Microsoft 365 and standard office IT.
- Provide excellent in-person and remote user support.
- Escalate complex issues to senior engineers or vendors as needed.
- Maintain clear documentation of incidents solutions and system changes.
- Collaborate closely with a team of 4 IT staff to ensure high-quality service delivery.
- Travel occasionally to other sites in England to support regional offices or projects (travel costs covered).
Qualifications :
- 13 years of experience in L1/L2 IT support roles.
- Proficiency with ServiceNow or similar ticketing systems.
- Strong working knowledge of Windows OS Microsoft 365 and basic networking.
- Fluent English speaker (native or equivalent).
- Comfortable working in a professional office environment (50100 users).
- Excellent teamwork customer service and communication skills.
- Proactive energetic and hardworking attitude with a willingness to travel when required.
Additional Information :
- Location: London
- Workload: 5 days per week / 8 hours per day on client site support
- Freelance
- Valid working permit for UK
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
