Centre Manager

Who are we

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then we have continued to develop and deliver programmes to support both young people and adults to learn achieve and progress toward greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical friendly and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow to help them recognise and achieve their aspirations and goals and attain a positive outcome.

The staff who work for TCHC are learner-centric and want to make a real difference to the people they work with enabling them to improve their employment situation some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations that can help.

Staff are valued and recognised for the contribution they make towards the organisations vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

TCHC is a disability confident committed employer.

Who are we looking for

Are you ambitious for young people Are you ambitious for your team Can you lead a team effectively to achieve positive outcomes for young people who may have been disadvantaged in some way Are you willing to go the extra mile for a young person Do you have the skills and ability to inspire and lead a team

If yes read on

TCHC is looking for an organised motivated and solution-focused individual to manage their SEND education and training centre in Ipswich. The Centre Manager will play an integral role in our centre by ensuring effective management of the centre team operations and curriculum be the lead for effective and successful implementation of the TCHC vision resulting in learner achievement success and a sustainable training centre for learners who require additional support to progress.

A person to continue to build and promote the centres importance to the local area and its communities with key stakeholders identifying opportunities that support business growth. Confidently lead a team strategically through good organisational interpersonal and communication skills while enthusing others along the way.

Job TitleCentre Manager

Location:Ipswich

Working Hours:8.30 am to 5.00 pm Monday to Friday inclusive of 1-hour lunch unpaid 37.5 hours per week.

Contract Type:Perm

Reports to:Director of Youth Programmes

Salary Band:32000 to 36000 per annum

What are we looking for

Qualifications:

SEN qualifications and experience (Essential)

GCSE (or equivalent) in English and maths at grade C or above (Essential)

Management qualifications from Level 3 (Desirable)

Quality assurance qualification (Desirable) or willing to work towards

To have experience managing teams within an educational setting (Essential)

Experience and understanding of an EHCP (Essential)

Background in further education either with a training provider or a College (Essential)

Experience in managing administrative responsibilities ensuring operational tasks are successful. (Essential)

Main Tasks & Responsibilities

To lead and manage the team of the education and training centre implementing the TCHC vision and curriculum.

To provide strategic and effective leadership for the operational success of the centre through effective staff management.

To implement methods to build and extend effective local and/or national relationships that support the growth of the centre.

Attend network meetings with all referral agencies and local authorities to ensure the centre is positioned effectively to support these stakeholders.

To work with the tutors to ensure learners are receiving good-quality education across all courses.

To effectively oversee the behavioural management and attendance monitoring of learners.

Manage the learner recruitment process by effectively reaching the centre capacity.

Effectively manage the EHCP process within education ensuring targets are being achieved.

Safeguarding is acted on promptly and reported to the safeguarding manager.

Monitor KPIs and report to the Director of Youth Programmes

Monitor and manage the centres finances with the finance department.

Meet and build relationships with families and young people.

Note: These responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances.

Furthermore given the dynamic nature of our operational environment individuals in these roles must demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process.

Confidentiality

The individual in this role is responsible for upholding the confidentiality of information pertaining to clients staff and other stakeholders. Certain aspects of their work involve handling confidential information which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently always adheres to the provisions of the General Data Regulation Act.

Safeguarding Prevent & Equal Opportunities

TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies safeguarding practices complying with the Prevent Duty and advocating for the well-being of children youth and pursuit of our dedication we will continuously enhance and refine our robust safeguarding processes and procedures fostering a culture of safeguarding among our team members and volunteers.

Commitment to Safeguarding

TCHC is committed to Safeguarding and promoting the welfare of children young people and adults. All staff are expected to adhere to our Safeguarding & Child Protection Policy and the safeguarding responsibilities outlined in their job description.

We conduct Safer Recruitment Checks on all staff prior to confirming a start date in line with Keeping Children Safe in Education. An online search of information within the public domain is conducted on all candidates who are invited to interview.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975 amended 2013 and 2020) provide that when applying for certain jobs and activities certain spent convictions and cautions are protected so they do not need to be disclosed to employers and if they are disclosed employers cannot take them into account. The MOJs guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.

Please see our Recruitment with Safer Recruitment Policy for further information or get in touch on or

Pre-employment checks

The company also conducts an internal online search on social media platforms in accordance with the Keeping Children Safe in Education guidance. Should any pertinent information arise from this search it will be discussed with the applicant as part of the recruitment process.

Please note that upon a successful job offer the company performs digitalised right-to-work checks and initiates DBS applications through an external service provider. An enhanced DBS check including the barred list is mandatory for this role.

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

The full-time equivalent annual leave entitlement is 20 days per year in addition to 8 UK public holidays. An additional day of leave will be added for each complete year of service effective from the commencement of the next holiday year up to a maximum of 5 additional days after 5 years of service giving a maximum total annual leave entitlement of 25 days. This will be pro rata for part-time hours.

We operate a Christmas and New Year shutdown period in which you will receive an additional 3 days of leave at full pay to cover this closure period after 1 year of service. This will be pro rata for part-time hours.

When your birthday falls on a working day you will receive the day off at full pay.

Sickness pay allowance after the probationary period.

Pension scheme after 3 months you have been employed with us

Bupa Cash Plan level 1 paid by the company after the probationary period.

Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)

Discounted membership for BUPA (subject to the qualifying conditions)

Long Service club loyalty gift upon completion of 5 and 10 years of continuous service

Quarterly and annual awards

Company tools and equipment for the performance of your duties

Reimbursement of travel to other locations outside of the Centre (this will exclude travelling to the usual workplace)

How to Apply

To apply please complete the application form online at: