Solution Manager
Solution Manager
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1 Vacancy
Job Description
Job ID: 202848
Required Travel :No Travel
Managerial - Yes
Location:USA-GA Alpharetta 300 NorthPoint (CU)
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit
In one sentence
Manage and lead scoping on Solution Integration & Implementation activities
What will your job look like
Accelerate Business Development proactively identify and pursue new opportunities through direct client engagement fostering trust and uncovering unmet needs that drive expansion and revenue growth.
Enhance customer engagement & loyalty Strengthen strategic relationships through face to face interactions ensuring alignments with client objectives and delivering a personalized high- touch experience.
Optimize Service Delivery with Technical Leadership Provide hand-on oversight to ensure technical solutions are effectively implemented and align services with evolving client requirements
Drive faster Decision-making & Agility Enable rapid response to critical issues facilitate collaborative problem -solving and remove roadblocks to maintain competitive momentum
Support Internal and External Strategic Priorities Act as a bridge between field operations and leadership ensuring seamless execution of business objectives while reinforcing a customer-centric culture.
All you need is...
Technical & Strategic Leadership:
10 years in technology services leadership with hands-on experience in digital self-service solutions (portals data platforms search optimization).
Deep understanding of full-stack development (React Java/Spring Boot) and modern data architectures (APIs metadata management cloud platforms).
Proven ability to align technical solutions with business outcomese.g. leveraging data findability search relevance or automation to drive customer adoption.
Experience overseeing DevOps/CI-CD pipelines (AWS/Azure Docker Kubernetes) to ensure scalable secure service delivery.
Business Development & Customer Growth:
Track record of expanding services revenue through upselling/cross-selling digital transformation solutions
Ability to translate technical capabilities into client value
Strong C-level engagement skills to articulate ROI of self-service platforms and secure buy-in.
Operational Excellence:
Led teams in agile development of self-service tools ensuring UX simplicity and backend reliability.
Hands-on experience with data governance (profiling lineage quality) and search technologies (Elasticsearch Solr) to enhance product offerings.
Onsite/field presence to troubleshoot critical issues guide architecture decisions and foster client trust.
Why you will love this job:
- You will work on large challenging and complex programs
- You will be able to work with and lead the best and brightest minds to collaborate across accounts/regions to provide a single voice
- You will have the opportunity to lead and work with the industry most advanced technologies
#LI-JS1
Required Experience:
Manager
Employment Type
Full Time
