Advanced Services Engineer | GenO Programme-CSS (Start Date September 2025)
Advanced Services Engineer | GenO Programme-CSS (Start Date September 2025)
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Job Description
Oracle
At Oracle our mission is to help people see data in new ways discover insights and unlock endless in all industries and of all sizes rely on Oracle to help them succeed. Learn how your work can have a truly global impact and influence the lives of billions of people every day: you passionate about changing lives through technology anddriving innovation Are you eager to learn grow and succeed in shaping your future Well help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.
Generation Oracle (GenO) is Oracles brand new career development initiative focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning continuous development and clear accessible career paths whilst offering the opportunity to influence and help steer our business into the future
Become an Advanced Services Engineer and help our customers to make well informed decisions regarding the implementation management and use of Oracle technologies.
As part of the Oracle Customer Success Services team you will be a member of the international network of experts who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.
Career Level - IC1
Responsibilities
*Fluency in both English and Spanish is required including read write and speak.
Join us as a Advanced Services Engineer
- Participate in installing and configuring Oracle DBA
- Assist in automating routine database tasks using scripts and tools
- Help set up database & PaaS environments for development testing and production
- Support in monitoring and analyzing database
- Troubleshooting work on root cause analysis assist resolving on database
- Share Oracle best practices and reduce operational risks
- Engineers in Customer Success Services support Oracles largest customers fostering long-term relationships and operational improvements
- Advanced Services Engineers (ASEs) enhance Oracle environments by leveraging support-based knowledge and customer experiences helping clients maximize value from Oracle solutions
- Clickherefor more information about CSS
What Youll Do
- Learn from experts and contribute to customer value through Oracles global network
- Use Oracle tools and resources to stay updated on innovations
- Collaborate with Oracle experts on customer projects
- Understand client needs and align them with Oracle solutions
- Learn to design solutions using Oracle technology and best practices
- Support long-term customer relationships with CSS
- Solve problems with guidance following Oracle policies
- Manage time effectively working individually and in teams
- Communicate technical concepts; Oracle product knowledge is a plus
- Maintain a professional demeanor
- Be available for scheduled out-of-hours operations when required
What youll bring
- Technical aptitude with an interest in cloud technologies (Artificial IntelligenceBlockchainMachine LearningDevOpsSecurity Terraform andOracle Cloud infrastructure) and programming (Python)
- Enthusiasm and dedication to tech hobbies is valued. (E.g. website development hobby programming developing an APP and self-driven exploration of technology and cloud computing (Oracle Amazon Azure Google)
- Fluency in English with strong communication skills
- Openness to innovation and new challenges
- Adaptability and confidence in navigating change
- Proactive results-driven mindset
- Resilience and ability to work under pressure
- Strong organization negotiation and planning skills
- High energy with a positive and engaging approach
- Team-oriented with a passion for achieving both individual and group goals
- Critical thinker with problem-solving skills
- Passion for customer success
What well give you
- Investment in your professional development with access to Oracles network of experts
- A fun flexible work environment for a great work-life balance
- An inclusive multicultural community that values fresh perspectives
- A buddy program with a senior expert for guidance
- Clear career progression based on performance and development
- Exposure to diverse customers across multiple industries
- Competitive pay and excellent benefits to support your success
#LI-MP1
Qualifications
Career Level - IC1
Employment Type
Full-Time
