In this role you will:Understand the strategy and the changing needs of the business via business workshop facilitation and roadmap development for future state. Working with global management teams and colleagues across multiple geographies. Recommend process innovation and efficiencies through analyzing current workflows user experience observations industry trends standard methodologies (Design Thinking Agile) leading-edge technology and process improvement ideas to deliver impactful and customer-focused an inspiring leader in solution development and take ownership of project execution from concept to completion. Propose scalable solutions that align with long-term business goals. Partner with leadership teams to develop business cases and budgets for new clear measurable criteria for initiatives and track progress throughout the project a standardized development lifecycle methodology for all projects from mobilization and scoping to requirements gathering use case documentation solution design business readiness testing and key business processes with a focus on promoting application data integrity governance and compliance. Design and implement data-driven insights including reports dashboards and alerts to support the business processes and User Acceptance Testing (UAT) with end users including writing scripts and securing user acceptance sign change readiness by developing a change management strategy and ensure that the business is prepared by go-liveActively participate in ongoing discussions and engagements with Salesforce regarding Salesforce Sales Cloud Marketing Cloud Einstein Analytics/Tableau CRM.
Typically requires a minimum of 8 years of experience as a business analyst or related roles with a strong track record of leading enterprise scale CRM and PRM projects
Experience managing large scale complex projects across multiple geographies
Proven experience in SDLC project management and analysis including scoping and timeline management documenting use cases process flows/swim lane diagrams user acceptance testing (UAT) change management etc.
Proven experience in solution implementation with the ability to assess and determine whether requirements call for configuration customization and/or integrations with external systems
Hands on experience with Agile/Scrum methodologies
Bachelors degree in Business Management Computer Science Engineering or a related field required.
Masters degree preferred
Exceptional attention to detail and strong organizational skills
Demonstrates a high level of integrity trust and accountability to do whats right
In-depth knowledge of Salesforce Platform with a focus on best practices and expertise in Sales Cloud Experience Cloud and Marketing Cloud
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142000 and $214100 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
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