- Partner with key business teams to define the product and solution strategy.- Engage with business users to understand requirements and deliver tools that meet their needs.- Apply appropriate statistical and analytical techniques to find opportunities to optimize sales processes.- Keep AI/ML vision at the core to optimize business processes and deliver next-best actions. - Obsess over the user interface and user experience on solutions- Lead product development projects from conception to execution guiding technical teams in solution implementation.- Develop a closed-loop mechanism for gathering user feedback and planning product improvements.- Define and manage success metrics for deployment usage and adoption of productsIn this role you will: - Manage project communications implement change management and deliver training.- Lead and/or participate in cross-functional teams to address business complexity issues from an analysis and process perspective and be the focal point of contact for systems critical issues.
Typically requires a minimum of 8 years of product management project management program management or similar function driving large scale complex business process/technology transformation initiatives
Proficient in design thinking techniques and tools (e.g. vision setting product requirements documents critical metrics customer journey maps roadmaps etc.)
Outstanding communication skills with the ability to simplify complex ideas and effectively tailor approach to technical and non-technical audiences
Collaboration and negotiation skills including previous experience gaining consensus across a variety of cross-functional and multi-directional partners to influence strategy and roadmap
Passion for continuous improvement with the curiosity to uncover gaps resilience to lead ambiguity and aim to create solutions to accelerate business growth
Experience working on enterprise-scale multi-country digital transformation projects
Bachelors degree or equivalent experience
Experience solving complex technical challenges with large-scale platforms
Expertise in software development lifecycle (SDLC) project management and analysis is a plus (e.g. scoping requirements gathering documentation design development user acceptance testing change management etc.)
Background leveraging technology to drive scale (with emphasis on AI and ML technologies) is a plus
Forward-thinking approach and tenacity to anticipate risks prior to partner concern and proactively drive towards a solution
High level of integrity trust and accountability to do whats right
Outstanding attention to detail and organization skills
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