drjobs Mixed Methods UX Researcher

Mixed Methods UX Researcher

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1 Vacancy
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Job Location drjobs

San Francisco, CA - USA

Yearly Salary drjobs

USD 240000 - 390000

Vacancy

1 Vacancy

Job Description

What Youll Do:

  • Design and execute end-to-end researchquantitative and qualitativeacross all stages of product development from foundational exploration to concept testing prototyping and usability evaluation.

  • Work cross-functionally with product managers designers and data scientists to identify and prioritize opportunities where research can inform product direction and improve user experience.

  • Lead customized high-quality studies that address both strategic and tactical questions drawing from deep experience in mixed methods research.

  • Own the research process including scoping methodology selection recruiting prototyping fieldwork synthesis and reportingadapting between rigorous and scrappy approaches as needed.

  • Communicate insights clearly and persuasively to senior stakeholders and OpenAI leadership influencing decisions through strong storytelling and stakeholder alignment.

  • Build systems where neededincluding scalable research frameworks or processes to address recurring product or user questions.

What Youll Need:

  • 7 years of experience in user experience and/or market research ideally in high-growth or high-ambiguity environments.

  • Expertise in mixed methods with fluency in qualitative techniques (e.g. interviews usability) and quantitative approaches (e.g. surveys with large sample sizes behavioral analysis).

  • Track record of strong stakeholder collaboration especially with senior product data science and design partners.

  • Strong written and verbal communication skillsyou can distill complexity tailor messages to different audiences and influence decisions at all levels.

  • Experience building systems or frameworks to scale research answer recurring questions or improve decision quality.

  • Comfort with ambiguity and operational mindsetyou can break through red tape rethink processes and find paths forward.

  • Proven ability to drive impact with research that meaningfully shaped product design or business outcomes.

  • A mindset of ownership and accountabilityyou see yourself as a strategic operator not just a researcher.

Nice to Have

  • Experience with Enterprise API or SaaS products

Eligible applicants must:

  • Live in the San Francisco Bay Area.

  • Be able to travel to the office 3 days a week.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Employment Type

Full-Time

Department / Functional Area

Product Design

About Company

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