Client Services Manager| Full-Time | Enmarket Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The individual hired will work out of the Oak View Groups Enmarket Arena offices in Savannah GA. The Client Services Manager will need to be exceptionally organized detail-oriented all while overseeing and executing the corporate partnership fulfillment process.

This role will pay a wage of $45000 to $50000.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until September 12 2025.

Located just under one mile from Savannah Civic Center Enmarket Arena expands the current downtown district while revitalizing a historic section. The arena brings a new level of entertainment to the region while breathing new life into a quiet section of Savannah. Enmarket Arena seats up to 9500 individuals for events and shows and roughly 7300 individuals for Savannah Ghost Pirates ECHL games. The new arena site presents the opportunity to redevelop the canal district to the west of West Boundary Street creating a vibrant new center of activity in Savannahs core.

• Responsible for coordinating all aspects of corporate partnership fulfillment for 200 accounts.
• Responsible for creating and implementing marketing campaign for Corporate Partnerships.
• Responsible for working with outside agencies to get all corporate partnerships signage created and placed.
• Responsible for creating season recap of season for corporate partners.
• Responsible for prospecting cultivating and maintaining client relationships for the team.
• Identify pursue and secure new premium and sponsorship sales opportunities through proactive outreach and relationship building. Being responsible for managing the full sales cycle from prospecting and pitching to negotiating and closing deals that align with company goals and revenue targets.
• Being available for select sales presentations when warranted/needed.
• Responsible for servicing all clients through various means including direct contact newsletters corporate partner gatherings etc.
• Responsible for creating new client initiatives to better serve the corporate partners.
• Responsible for assisting in the design of sales proposals and presentations for potential corporate partners.
• Work with suite concierges box office staff as it relates to partnership inventory.
• Provide top level client servicing to Partnership clients.
• Works with the ticket department on opportunities to cross sell corporate partners.
• Responsible for working and attending games events and promotions.
• Other duties and responsibilities as assigned.

• 3-5 years of previous experience in similar working environment
• Experience in the marketplace preferred
• Proven track record of managing partnership inventory and/or sales agreements
• Bachelors degree from an accredited college or university with major course work in sales public relations business administration hospitality management or other related field
• Computer proficiency in Microsoft Work Excel and PowerPoint
• Strong written and verbal communications skills
• Ability to work a flexible schedule including evenings weekends and holidays is required
• Outstanding communication skills are essential for interactions with clients operational leaders and other senior executives.
• Occasional travel may be required

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.