- Lead the Way: Be an inspiring leader in staffing training and engagement and stay up-to-date on the latest trends.- Design Programs: Create innovative programs that can be used in different types of stores and with different audiences including business.- Influence and Collaborate: Work with leaders across Apple and our partner companies to get on board and make sure programs are successful.- Understand Sales: Know how sales strategies and processes work especially in enterprise and carrier environments.- Develop Content: Work with training and marketing teams to create materials that can be used globally or tailored to specific needs.- Improve Systems: Find ways to improve our systems and tools for managing staffing and engagement.- Run Programs: Plan and run events and activities to drive enthusiasm and improve customer experience.- Manage Vendors: Work with vendors to bring the best solutions to our programs.- Analyze Results: Track the impact of our programs and make recommendations based on data.- Document and Share: Create guides for how to run programs so they can be used in all regions.- Orchestration & Execution: Orchestrate global test-and-try efforts to drive continuous learning. Lead the planning and operations of regular social and digital engagement plays including events to drive advocacy customer experience and sales. - System & Process Optimization: Create innovative solutions with our Product and Business Process teams to solve staffing and engagement systems and tool management problems ensuring global adoption. You will define business processes to build program functionality into current systems and manage day-to-day program administration while being systems and process oriented.
12 years of experience leading teams and programs in staffing training engagement or advocacy with a focus on global programs. 5 year experience on people management.
Proven ability to build and motivate global teams.
Experience designing and launching programs from start to finish.
Strong understanding of sales strategies and processes especially in enterprise and carrier segments.
Excellent communication and presentation skills.
Strong analytical and reporting skills.
Ability to work in a fast-paced changing environment.
High ethical standards and integrity.
Bachelors degree (or equivalent experience).
Experience with global business performance analysis and channel marketing.
MBA
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $216000 and $324000 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.