Sr Oracle Fusion Cloud ERP Systems Support Analyst
Sr Oracle Fusion Cloud ERP Systems Support Analyst
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Job Description
Global SaaS & Apps UL Delivery organization is a global innovative open-minded and diverse team of highly skilled techno functional engineers. The organizationestablishes long-termtrustedrelationships with Oracleskeycustomers helping them to maximize their Oracle Cloud SaaS and on-premises investment innovate faster and accelerate their business success with solutions for all Oracle Cloud multi-cloud and on-premise environments.
Skills/Qualifications
- 10 years of experience in supporting and delivering ERP/SCM SaaS applications including EBS and Fusion Cloud solutions.
- Expertise in Finance modules as a Functional Engineer including Fusion GL AR Payables CM FA Expenses Lease Management and Revenue Management.
- Proficiency in Oracle SQL PLSQL Oracle Integration Cloud (OIC) XML Publisher ORDS services and Visual Builder Cloud Service (VBCS).
- Strong understanding of Fusion quarterly updates best practices for feature adoption testing and change management.
- Deep knowledge of roles security and Oracle implementation best practices covering solution design configuration testing and post-production support.
- Experience in pre-sales activities technical proposal writing and advisory roles for Oracle Cloud ERP and Payroll solutions.
- Skilled in troubleshooting requirement gathering CRP workshops fast formula writing parallel payroll run strategy and execution.
- Ability to design and develop Oracle cloud solutions integrating innovative proposals into mature solutions.
- Excellent analytical problem-solving and communication skills with the ability to engage both technical and non-technical stakeholders.
- A proactive creative and resilient mindset with a strong commitment to continuous learning innovation and collaboration.
- You are an undergraduate or higher-level degree(s) holder or having an equivalent work experience will be considered too.
- Public Sector experience highly preferred.
#LI-VC7
Responsibilities
As a Senior Principal Systems Engineer you are a guru with strong expertise across the stack & tiers (application and system) focused in the creation and management of business solutions using Oracle technology the operations surrounding it and the Oracle services infrastructure needed to achieve the highest service levels (e.g. availability performance etc.) and consequent high customer satisfaction. You will be responsible for setting overall technology direction for key areas to invest resources in building internal expertise and leveraging knowledge within the Support organization. You will be expected to resolve and help guide resolution of multiple highly difficult and complex problems and escalations involving several product areas while providing consultation to senior technical advisors on projects reviewing their work and advising areas for self-advancement.
- Ability to be a technical team leader and coach team members in relevant skills. Finding ways to recognize the contributions of others in the team.
- Assess and analyze customers business needs to make sure that Oracle solutions meets the customers objectives.
- Assist customers in their overall Journey to Cloud.
- Ensure Oracle cloud technologies are leveraged appropriately using best practices.
- Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness quality and reusability.
- Providing technical guidance on Oracle cloud and/or on-premise solutions to customer and other Oracle team members to underpin successful delivery.
- Support solutions around multi-cloud and hybrid cloud setups.
- Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.
- Maintain the Oracle Solution to make sure the customer demands needs will be met. Platforms for Oracle solutions are on premise cloud or hybrid running various workloads (application middleware database and infrastructure).
- Working closely with the Technical Account Manager to ensure that the individual work streams are technically well managed.
- Be the main contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
- Actively lead and contribute to strategic programs and initiatives.
- To summary - helping to use and take the best advantage of all the value our company offers to our customers.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $46.30 to $95.91 per hour; from: $96300 to $199500 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Required Experience:
Senior IC
Employment Type
Full-Time
