Learning & Development Manager

For those who seek the best theres only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen the Lodge is known as a premiere year-round destination.

Why work for the best

The Stein Collection creates legendary experiences for our team members guests and owners at all four of our properties: Stein Eriksen Lodge Stein Eriksen Residences The Chateaux Deer Valley and The Chateaux believe that our goals are realized through commitment to our team members where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City a vibrant community-oriented town and consider it our duty to contribute support and partake in these extraordinary efforts. As a long-established icon and ever-growing brand Stein Collection employs hundreds of hard working diverse and exceptional team members than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Learning and Development Manager

The Learning & Development manager will lead the development and engagement strategy for the Stein Collection in alignment with Stein Collection mission and goals. On the development front this position will have oversight of the Stein Online Learning Management System Leading the Best management training program Stein Way New Hire orientation Stein Collection Leadership Academy and more. This position will lead the charge on creating meaningful engagement opportunities for Stein Collection team members that will reinforce the Stein Collection culture and will increase team member satisfaction and retention.

The successful candidate will have a passion for helping others to learn and grow and the ability to connect team members to our mission and goals. This role is a tech forward position and the ability to leverage new ideas and technology to achieve the development and engagement goals is critical. The successful candidate will have a curiosity about organizational structures processes and change that will drive innovation and growth at the Stein Collection.

Essential Functions:

• Spearhead training and development initiatives around Forbes Travel guide four- and five-star standards to include: semi-annual onsite Forbes trainings internal auditing bulletin boards interactive training and more.
• Develop and execute learning and development strategies aligned with company goals.
• Design and deliver training programs workshops and e-learning initiatives.
• Evaluate the effectiveness of training programs and make improvements as needed.
• Identify skills gaps and create training plans to address them.
• Implement leadership development programs to nurture future leaders.
• Support career pathing and succession planning initiatives.
• Set yearly training strategy and coordinate execution.
• Track and analyze learning metrics to assess program effectiveness.
• Gather feedback from Team Members and managers to refine training initiatives.
• Report on L&D progress and impact to senior HR management.
• Plan develop and execute Stein Collection Leadership Academy activities to maximize leadership development amongst the management team.
• Develop and manage a Training and Development yearly budget.
• Serve as lead organizer for critical recognition events like Season Kick-Off Quarterly Awards and the Yearly Awards.
• Develop and administer new trainings for the Leading the Best management training series.
• Maintain Stein Collection leadership competencies and corresponding curriculum.
• Administer competency evaluation through online learning system and create custom learning paths.
• Build and launch trainings within the online learning system utilizing external content providers.
• Assist in the content creation of internal training through use of the Articulate platform.
• Participate in internal communication via team member engagement emails and the monthly newsletter.
• Promote a culture of continuous learning and professional development.
• Serve as the primary training resource for departmental learning and development.

Requirements:

• Training and Development experience preferred.
• Experience with Leadership Development programming preferred.
• Excellent verbal and written communication skills required.
• Familiarity with organizational development concepts and implementation.
• Experience building content for online learning system preferred. (Preferred familiarity with Acorn Open Sesame and Articulate.)
• Ability to work easily within the Microsoft suite of programs required. (In particular: Excel Word PowerPoint Forms and SharePoint)
• Ability to create event and training collateral within Canva required.
• Past experience with large scale training planning and execution required.

Stein Eriksen Lodge Park Citys only Forbes Five-Star Hotel and Spa offers:

• Great benefits including choice of health insurance plans dental vision short- and long-term disability and life insurance matching 401K and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Paid training time and programs
• Chef prepared meals daily in our cafeteria at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family school and other activities
• Weekly raffles for tickets to events such as the Utah Jazz Utah Mammoth Real Salt Lake and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room spa dining shopping ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.

Required Experience:

Manager