Human Resources & Benefits Manager
Human Resources & Benefits Manager
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Job Description
Reports to: Chief People Officer
Department: Human Resources
Classification: Full-time Exempt
THE JOB
The HR & Benefits Manager plays a critical role in fostering a positive HR-compliant and employee-centric workplace at Thesis and Owen Jones. This role combines deep subject matter expertise in benefits administration leaves of absence accommodations and HR compliance. They will serve as a key partner to employees and managers ensuring policies programs and processes align with organizational goals and meet all applicable employment laws and guidelines. This position will also partner closely with the Payroll Manager and act as a backup for payroll processing when needed.
IN THIS ROLE YOU WILL:
Benefits Administration
Oversee and administer employee benefits programs including group health dental vision flexible spending accounts disability life insurance accident critical illness and retirement 401(k).
Act as the primary point of contact for employee benefit inquiries and vendor coordination including troubleshooting and resolution of claims and coverage issues.
Conduct benefits orientations process enrollments in HRIS and manage open enrollment periods and benefit rollouts in partnership with brokers and internal stakeholders.
Coordinate benefit premium adjustments with Payroll and review monthly carrier invoices for accuracy.
Oversee COBRA administration in collaboration with third-party vendors.
Leaves Accommodations and Workers Compensation
Administer all types of employee leave in compliance with local state and federal laws (e.g. FMLA OFLA PLO WA PFML CFRA ADA/ADAAA).
Manage day-to-day leave cases workers compensation claims disability claims and workplace accommodation requests.
Lead the ADA interactive process and support managers in handling return-to-work procedures and modified work schedules.
Maintain confidentiality and compliance with HIPAA and privacy requirements throughout leave and accommodation processes.
HR Compliance & Employee Relations
Ensure compliance with all relevant federal state and local labor laws and HR policies including regular reviews of handbooks employee notices and internal procedures.
Partner with managers on employee relations issues offering support in performance management conflict resolution and documentation. Uplevel escalated concerns to the Chief People Officer as needed.
Monitor changes in employment law and proactively adjust internal processes to maintain compliance.
Assist with internal investigations and sensitive HR matters upholding fairness and consistency.
Work in close collaboration with the People Operations and HR team on all processes related to the employee experience (HRIS management onboarding annual merit process performance reviews promotions and offboarding) as needed.
Manage strong relationships with other departments to ensure company policies and procedures are being consistently followed and intervene or offer support as needs arise.
Payroll Collaboration & Backup Support
Partner closely with the Payroll Manager to ensure accuracy and alignment between HR and payroll data particularly regarding benefits leaves and employee status changes.
Serve as a trained backup for processing payroll during absences or high-volume periods with a focus on maintaining timeliness and accuracy.
AS FOR EXPERIENCE YOU NEED:
Minimum 5 years of progressive HR experience with a focus in benefits leaves and compliance.
PHR or SHRM-CP certification preferred.
High school diploma or GED required; Bachelors degree in Human Resources Business or related field strongly preferred.
KNOWLEDGE & SKILLS
Extensive knowledge of employee benefits and leaves of absence and applicable laws and experience managing company programs.
Strong understanding of HR compliance employee relations and payroll alignment.
Exceptional communication organizational and analytical skills with strong attention to detail.
Experience with HRIS platforms (e.g. ADP Workforce Now) and proficiency in Mac OS Google Workspace Microsoft Excel and Word.
Ability to build trust and communicate clearly with employees vendors and internal leaders.
DEPARTMENT ORG
Reporting: This role reports to the Chief People Officer.
Collaboration: Frequently engages with leadership HR Talent Acquisition Operations Communications Learning & Development staff as well as external stakeholders.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements:
Using standard office equipment computers and related technology
Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting keyboarding and manipulating a computer mouse
Bending reaching lifting pushing and pulling up to 25 pounds
Travel is not anticipated for this role
EEO STATEMENT
Workplace equity is not a single checkbox.
Its a vital way of thinking working and moving through the world. At Thesis we prioritize diversity equity and inclusion. Youll see this in our hiring practices growth projects and workplace programs because our agency our work and our society are better when diverse perspectives come together.
Thesis is committed to the full inclusion of all qualified individuals. As part of this commitment Thesis will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact Thesis Human Resources at for more information.
VALUES
Be Lean Take Action
We believe in thinking big rolling up our sleeves and getting the job done. And while we love a good plan we believe in using process as an engine not a brake.
Say What You Mean Mean What You Say
Were all here to learn grow and evolve together which requires connecting conflicting and embracing. Honesty and ideas are welcome; ego is not.
Show Up Fully
We invite you to bring your whole self to work your perspective cultural background lived experiences while creating room for others strengths to complement your own. What makes you remarkable is welcome at Thesis.
ENCOURAGEMENT
Above all be hungry to learn and grow beyond this job description.
Research shows that women and people of color often only apply for jobs if they meet 100% of the qualifications. We understand experience can manifest in different ways and we want to hear about it.
We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. So please dont hesitate to apply. Wed love to hear from you.
Required Experience:
Manager
Employment Type
Full-Time
