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Were seeking an experienced and enthusiastic Hospitality Supervisor to join our team. This leadership role is hands-on and floor-focused responsible for maintaining exceptional guest experiences and supporting our front-of-house team during peak service periods. This is a late-night position that requires closing availability and strong presence during all meal service times.
Key Responsibilities:
Maintain a constant presence on the floor during service
Greet guests assist with seating and handle guest concerns promptly and professionally
Support front-of-house staff with bussing running food resetting tables and problem-solving
Lead by example in customer service and teamwork
Supervise team members to ensure adherence to service standards appearance culture and punctuality policies
Train and coach staff on proper dining service procedures and hospitality expectations
Conduct and attend department meetings fostering a culture of engagement communication and retention
Ensure a smooth and enjoyable dining experience for guests and residents alike
Requirements:
High school diploma or equivalent
Minimum of 2 years of supervisory or leadership experience in a full-service restaurant hotel country club cruise line or similar hospitality environment
Open availability including weekends and holidays
Must be 21 years of age or older
Comfortable working late-night and closing shifts
Strong interpersonal leadership and communication skills
We are an Equal Opportunity Employer.
All applicants are considered for employment without regard to race color religion sex national origin age disability or genetics. To learn more about your rights please review the Know Your Rights notice from the U.S. Department of Labor.
Required Experience:
Manager
Full-Time