Director of Continuous Improvement â Business Processes
Director of Continuous Improvement â Business Processes
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Job Description
About the Opportunity
JOB SUMMARY
Lead business process optimization initiatives across our Finance organization with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement driving efficiency scalability and operational excellence across our finance systems workflows and cross-functional processes.
The ideal candidate is a data-driven leader who can blend business acumen process redesign and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth SaaS environment.
MINIMUM QUALIFICATIONS
Bachelors degree in Finance Business Engineering or related field and eight to ten years of related experience
required.
Preferred: CPA CMA or MBA 10 years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Lead Continuous Improvement Initiatives 20%
Drive end-to-end process improvement strategies across finance and adjacent functions including billing revenue recognition FP&A accounting operations and procurement.
SaaS Optimization 20%
Evaluate and optimize the use of SaaS platforms (e.g. Workday Jaeggar ServiceNow Adaptive Insights etc.) to automate and streamline workflows.
Process Design & Documentation 20%
Design document and implement scalable finance processes aligned with business goals and compliance requirements.
Compliance & Controls:Ensure that process improvements adhere to internal controls.
Cross-Functional Collaboration 20%
Partner with IT product sales operations (should we remove) and other stakeholders such as the ADAFs OTC and global campus leadership to align systems and processes with business strategy.
Change Management:Lead change initiatives foster user adoption of new tools/processes and provide training where needed.
Leadership 20%
Build and lead a team of BSAs and change professionals focused on process excellence and operational transformation.
Position Type
Information TechnologyAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement- as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
115SExpected Hiring Range:
$154810.00 - $224473.75With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Required Experience:
Director
Employment Type
Full-Time
