Senior Product Manager
Senior Product Manager
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Job Description
At Upway we buy e-bikes from individuals and businesses refurbish them in our network of state-of-the-art UpCenters and resell them online at a fraction of the price of new. Each bike is restored to like-new condition by expert mechanics backed by warranty and delivered straight to the customer.
Our custom internal tools are at the heart of this process. They power every stage of our operations logistics repairs quality control customer care across 6 UpCenters in Europe and the US. And were just getting started!
As we scale fast and plan to open new UpCenters soon were looking for a Product Manager who will lead the charge in evolving these tools to be smarter faster and more intuitive so our frontline teams can do their best work every day.
What youll do
Own the product vision and roadmap for our internal operations platform. Youll define the long-term strategy that helps Upway scale its operations efficiently while maintaining top-tier quality.
Go deep into the field to lead discovery. Youll spend time in our UpCenters observing listening and collaborating with our operators mechanics and logistics staff. Your empathy for these frontline users will drive everything you build.
Deliver tools people love to use. With Engineering and Design youll ship robust user-centric tools that make our operations run smoothly and confidently at scale.
Measure and iterate. Youll define success metrics track adoption gather user feedback and continuously improve our internal platform.
Required Experience:
Senior IC
Employment Type
Full-Time
