Kitchen and Bathroom Fitter
Kitchen and Bathroom Fitter
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Job Description
Permanent Full-Time Monday-Friday
As a Kitchen and Bathroom Fitter you will be at the forefront of delivering high-quality kitchen and bathroom installations in both occupied and void properties. This role demands a multi-skilled professional with a passion for craftsmanship customer service and continuous improvement. Key Responsibilities
Installation & Repairs
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Execute kitchen and bathroom replacements to the highest standards.
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Perform multi-trade tasks such as:
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carpentry plumbing plastering tiling vinyl flooring and decorating.
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Deliver a first-class customer experience with a focus on first-time fix and minimal disruption.
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Health Safety Environment & Quality (SHEQ)
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Adhere to all safety protocols including PPE usage risk assessments and safe work methods.
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Participate in mandatory training and maintain professional qualifications.
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Ensure equipment is maintained serviced and compliant with regulations.
Customer Experience
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Represent the company with professionalism empathy and respect.
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Engage with customers to ensure satisfaction and resolve issues proactively.
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Contribute to customer feedback and service improvement initiatives.
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Productivity & Efficiency
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Maximize daily productivity and minimize downtime.
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Maintain van stock and order materials responsibly.
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Collaborate with supervisors and team members to enhance service delivery.
Person Specification
Key Skills & Attributes
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Strong commitment to customer service excellence.
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Self-motivated organized and solution oriented.
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Effective communication and problem-solving skills.
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IT literacy and willingness to learn new skills.
Knowledge & Experience
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Comprehensive trade and construction knowledge.
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Understanding of health and safety regulations.
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Experience working in occupied homes and under time constraints.
Qualifications
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GCSEs or equivalent (Essential).
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NVQ Level 2 or higher in a construction trade (Essential).
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CSCS Card First Aid Training (Desirable).
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Full clean driving licence (Essential).
Values & Behaviours
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Take Responsibility Be accountable and act with integrity.
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Show Empathy Respect others and care for the environment.
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Better Together Collaborate and embrace diversity.
- Be Ambitious Strive for excellence and continuous improvement.
INDMED
About us
bpha is a Housing Association located in the Oxford to Cambridge arc which is committed to providing its customers with high quality value for money services whilst continuing to develop energy efficient sustainable and affordable housing.
We are a leading provider and developer of affordable homes for rent sheltered residential care and shared ownership.
We work together with communities to improve opportunities independence and quality of life for our residents and to benefit the wider community. We bring people together and run and support a wide range of community activities.
All the money we make is used to invest in existing homes to enable us to build new homes and to deliver new and improved services.
We own or manage over 19500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities customers and fellow colleagues. So that we can realise our vision together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us they arent simply little extras added on at the end theyre fundamental parts of what we stand for from the very beginning. As standard.
Thats why at bpha we reward our employees by making sure we give them a supportive and caring environment that empowers them to be happy healthy and inspired every day.
- Holiday entitlement of 28-33 days a year plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
Documents
Employment Type
Unclear
