Developer Engagement Engineer
Developer Engagement Engineer
Posted on :
02-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 134800 - 245800
Vacancy
1 Vacancy
Posted on :
02-08-2025
Job Description
You will provide an exceptional support experience for internal developers. This includes advanced troubleshooting tools adoption guidance and best practice recommendations. You will represent their voice when providing feedback to our internal tools teams. Streamlining these interactions by delivering tools and automation provides meaningful impact and allows our team to scale and ultimately improve the workflow experience. - Provide an excellent experience while supporting our internal users including technical and non-technical inquiries - Develop automation/tooling that will dramatically improve our efficiency and the end user experience - Instrument observability of support workflows analyze metrics and optimize the process - Seek out opportunities to enable community management and self-help opportunities for the systems we support (e.g. FAQs How-to-guides and documentation) - Craft concise and effective communications around maintenance and incidents - Maintain high quality product feedback by ensuring bug reports are actionable
- Experience communicating with customers and collaborating with technical/design teams
- Automation development experience surrounding high scale operations
- CI and distributed systems triage and troubleshooting skills ability to give clear technical direction and solutions
- Designing and using web service APIs
- Proficient in modern scripting or compiled languages (Python Swift C/C etc.)
- Thrive in dynamic environments run multiple priorities and projects excellent follow through
- Ability to refine user requirements and prototype new solutions from scratch
- Outstanding communication and presentation skills written and verbal to all levels of an organization
- Previous Slack workflow api and application development
- Experience with cloud-based infrastructure databases and APIs
- macOS iOS or UNIX development experience
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134800 and $245800 and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Employment Type
Full Time
Key Skills
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