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You will be updated with latest job alerts via emailAt ING Australia we believe that your individuality is what makes you stand out from the crowd. Thats why we offer a career thats as unique as you are. With a global scale inclusive culture and cutting-edge technology at your fingertips youll have everything you need to become the best version of yourself.
The Senior Business Analyst - Payments is part of the Payments Tribe in ING and is a member of the Core Banking Program to define and execute on the Business Design and Strategy for the Program to deliver on intended program outcomes.
The candidate will have the opportunity to work on a large-scale transformative program and be responsible for ensuring that Payment business requirements are clearly interpreted into language that is easily understood by both a business and technical audience.
What youll do
Work closely with business stakeholders Solution Architects Product Owners Service Designers and Customer Journey Experts to define and validate future-state business processes and requirements.
Elicit document and maintain traceable business and regulatory requirements ensuring alignment with IT strategy and business objectives.
Ensure proposed IT solutions meet business needs by collaborating with architects and technical SMEs exploring feasible alternatives when necessary.
Assist in the development of user stories support development teams during implementation and provide guidance during integration and UAT testing.
Design efficient low-touch business processes that incorporate risk and regulatory requirements by design.
Act as a liaison between business units and delivery teams offering ongoing support for product system and process-related queries.
What were looking for
In-depth knowledge of the Australian Payments landscape (Direct Entry BPAY NPP SWIFT) and hands-on experience in large-scale banking transformation programs.
Skilled in capturing refining and managing business requirements designing efficient processes and aligning them with strategic goals in complex environments.
Proven ability to work in Agile and hybrid delivery models collaborating effectively with stakeholders including Product Owners Architects and Customer Journey Experts.
Experienced in reviewing technical solutions for business fit managing risks and issues proactively and ensuring traceability and prioritization of requirements.
Excellent verbal and written communication skills with the ability to build strong relationships and ensure shared understanding across diverse delivery teams.
Whats in it for you
Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.
An IMPACT Day to volunteer on approved sustainability activity.
About Us
At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. And because we want you to shine let us know if you need any adjustments to the recruitment process by emailing
Were invested in fostering adiverse and inclusive workplacewhere everyone feels like they belong. Sound like your kind of vibe. We cant wait to hear from you!
(One last note: We operate using a direct talent sourcing model so no agency introductions please.)
ING is Australias most recommended bank according to RFi XPRT Survey February 2021 - July 2021 (n 31903) when compared to customers of 20 other banks operating in Australia.
Need more
Applications close on 10 Aug
#LI-DNI
Required Experience:
Senior IC
Full-Time