Business Operations Analyst
Business Operations Analyst
Posted on :
02-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-08-2025
Job Description
Anagram is the ultimate insurance billing platform for eye care providers. Combining instant eligibility and benefit verifications patient responsibility calculation claims management payment posting and more Anagrams all-in-one revenue cycle management solution is designed to save providers time and money and free doctors to deliver the best care for their patients. Our mission is to simplify insurance and its working: over 2000 eye care professionals rely on Anagram to manage their insurance billing.
Founded in 2014 Anagram is the largest and fastest-growing insurance billing platform for eye care providers in America and processes hundreds of millions of dollars each year.
About the Role
Were looking for a sharp resourceful and driven Business Operations Specialist to help us level up how we work. This role is all about making sure were running efficiently focusing on what matters and using data to drive smarter decisions. If you love solving complex problems digging into data and optimizing processes (without sweating the small stuff) wed love to hear from you.
What youll do
- CRM & Sales Ops: Keep our CRM and sales workflows humming. Lead management Automation Process improvements Youre on it.
- Customer Success Ops: Make sure renewals upsells and customer workflows are seamless and effective.
- Data Insights: Build dashboards analyze data and turn insights into action. Help the team see the bigger picture and make better decisions.
- Internal Product Support: Work with the product team to research specify and prioritize R&D tickets.
- Product Launches: Help us plan and execute successful launches by keeping everyone aligned and focused.
- General Ops: Streamline billing improve processes and tackle the day-to-day ops challenges that come up.
- Cross-Team Collaboration: Work closely with sales customer success marketing and product to keep everyone moving in the same direction.
Who You Are
- Youre data-driven. Numbers tell a story and you know how to read itand share it with others.
- Youre tenacious. When theres a problem you wont stop until youve found a solution.
- Youre smart and curious. You ask great questions learn fast and dont mind stepping into unfamiliar territory.
- You dont sweat the small stuff. You know how to prioritize and focus on what really matters.
- Youre a team player. Collaboration is second nature and you know how to bring people together to get things done.
What You Bring
- Experience in operations data analysis or a similar role (bonus points if youve worked in a startup or fast-paced environment).
- Strong analytical skills with experience building and maintaining dashboards (Metabase Tableau or similar tools).
- A knack for process improvement and finding ways to work smarter not harder.
- Great communication skillsyou can explain complex ideas clearly and concisely.
- Experience juggling multiple priorities and keeping projects on track.
Anagram offers employees:
- Industry-leading compensation including salary and equity ownership
- MacBook monitor and all the technologies you need to succeed
- Medical & Dental Insurance
- 401k
- Fast-paced startup environment
- Remote first company
Anagram is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process please email your request to
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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