People Services Specialist
People Services Specialist
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1 Vacancy
Job Description
Were looking for a People Services Specialist to join Procores People this role youll support our global workforce by delivering hands-on human resources support across a variety of operational functions. Youll help ensure smooth HR processes and compliance while enabling a positive and consistent employee experience.
As a People Services Specialist youll partner with HR Payroll IT Legal and other internal teams to manage employee lifecycle events maintain data accuracy and drive process improvements. Use your attention to detail communication skills and sound judgment to help deliver reliable timely and people-first support. If youre passionate about building a world-class employee experience and thrive in fast-paced environmentsjoin us and help shape the foundation of People operations at Procore.
This position reports to the Manager People Services and will be based in our Heredia Costa Rica office. Were looking for someone to join us immediately.
What youll do:
Coordinate onboarding and offboarding processes including background check monitoring documentation preparation and system task management
Prepare and issue employment-related documents such as offer letters agreements and employment verifications
Administer employee benefits and manage Workers Compensation claims
Serve as the first point of contact for HR inquiries guiding employees to resources or internal partners
Triage and manage HR service tickets in Jira while maintaining accurate records in the HRIS
Generate and deliver reports to business leaders and key stakeholders to support workforce planning
Create and maintain SOPs and process documentation to ensure clarity and consistency across operations
Monitor and apply local labor laws and policy changes partnering with Legal to support compliance training and documentation
What were looking for:
Bachelors degree in Human Resources or a related field preferred
3 years of experience in HR operations or as an HR generalist
Strong organizational and multitasking abilities to manage multiple priorities
Discretion and sound judgment when handling sensitive employee matters
Excellent written and verbal communication skills
Strong interpersonal and relationship-building skills
Analytical thinker with solid problem-solving abilities
Familiarity with tools such as Workday Jira Culture Amp Google Workspace Slack and Microsoft Office
Additional Information :
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
