Guest Services Floor Supervisor
Guest Services Floor Supervisor
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Job Description
The Oregon Museum of Science and Industry (OMSI) is seeking a part-time Guest Services Floor Supervisor to be part of a team that provides supervision and support to the GS Representative staff as well as rotating across multiple stations to perform and provide high quality customer service to guests. Main responsibilities include guest ticketing ushering answering questions and concierge duties. This position is scheduled to work 30 - 39 hours per week.
Qualified candidates will have but not limited to:
- A minimum of 2 years experience with the following:
- Demonstrated experience working in a fast-paced environment often with stringent and overlapping deadlines with an emphasis on handling high-volume customer interactions and transactions;
- Demonstrated experience working effectively with people of diverse backgrounds and talents.
- 1 year of supervising staff in a fast-paced public-facing retail and/or service environment.
- Current Oregon Liquor Control Commission (OLCC) license:
- If not licensed training can be provided at no cost for selected candidates as part of the onboarding process. Exemptions are provided if you qualify for an accommodation under the ADA for medical or religious reasons;
- Current Oregon Food Handlers Card:
- If not licensed training can be provided at no cost for selected candidates as part of the onboarding process
The Guest Services Floor Supervisor has an hourly pay of $20.25 and is eligible for a competitive benefits package that includes:
- 2 weeks of vacation per year with no waiting period. Hours carry over year to year up to 200 hours;
- 2 weeks of sick time per year with no waiting period. Hours carry over year to year up to 520 hours;
- 12 Personal / Cultural Days (PTO) per year;
- Multiple health plans to choose from with employee premiums paid 86% by OMSI
- 403b Retirement with employer match eligibility;
- Free annual OMSI Family Membership ($140 annual value);
- Reciprocal Employee Attractions Pass - valid for unlimited free general admission for two at 31 Oregon cultural attractions;
- Discounts on summer programs for employees children.
Required Experience:
Manager
Employment Type
Part-Time
